What are the responsibilities and job description for the Inside Sales Representative position at Advanced Solutions International, Inc.?
Inside Sales Representative
(Strategic Growth Associate)
Alexandria, VA or Austin, TX (Remote)
About us
Advanced Solutions International is a global software company focused on helping not-for-profits and membership organizations grow revenue, reduce expenses, improve performance, engage and serve members and donors through innovative software solutions. Our portfolio of products includes the iMIS Engagement Management System, TopClass Learning Management System, OpenWater Application and Review, and Clowder Mobile. Together, we help our clients achieve great things.
About our position
We’re looking for a Strategic Growth Associate to join our growth team. This role focuses on nurturing and expanding relationships with current OpenWater customers. As a Strategic Growth Associate, you’ll identify opportunities to expand product usage, drive engagement, and support customer success by working closely with our Client Advisor Team. If you're passionate about helping customers get more value, uncovering new needs, and playing a key role in revenue growth without cold calling, this role is for you.
What you’ll be doing
- Partnering with the sales team to identify high-potential customer accounts for growth.
- Proactively reaching out to existing clients via email, phone, and video to uncover new use cases, educate on new features, and identify upselling/cross-selling opportunities.
- Engaging current customers who show intent signals (e.g., product usage, support inquiries, marketing interactions).
- Coordinating discovery calls and product deep dives for expansion opportunities.
- Maintaining up-to-date client insights and opportunity notes in our CRM.
- Collaborating with Client Advisors and Marketing to execute targeted outreach campaigns.
- Meeting monthly, quarterly, and annual goals for client engagement, expansion leads, and qualified opportunities.
- Staying informed on our products, customer use cases, and market trends.
What we want you to have
- Bachelor’s degree preferred
- 1–2 years’ experience in sales, customer success, or account management, preferably in a SaaS or tech company
- Strong written and verbal communication skills
- A consultative, client-first approach
- Experience using HubSpot.
- Comfortable managing multiple projects and client interactions
- Motivated by solving problems and helping customers grow
What we offer
At ASI, we've forged an employee-first culture, fostering a dynamic and cohesive environment where collaboration thrives, and continuous improvement is our focus. Over the past 30 years, we’ve established a solid foundation for long-term success by empowering our team to challenge the status quo and driving positive change by encouraging new ideas, fresh perspectives, and positive attitudes. We recognize that every employee can make a meaningful impact, and we're committed to investing in our people and providing opportunities for professional development and career advancement. In addition to a competitive base salary and bonuses for eligible positions, we offer the following employee benefits:
- Generous Paid Time Off
- Medical, Dental, and Vision Insurance
- Life and AD&D Insurance
- Flexible Spending Account
- Healthcare Savings Account
- Wellness Benefits
- 401k Retirement Plan with Discretionary Match
- Opportunities for Professional Growth
- and Development
- Volunteer Time Off
- Study Leave
- Employee Assistance Program
- Hybrid/Remote Work
Join our team and positively impact thousands of ASI customers around the world!
www.advsol.com/careers
ASI for All
ASI provides equal opportunities to all employees and qualified applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender perception or identity, marital status, disability, veteran status, or any other legally protected category. Applicants requiring accommodation in the application and/or interview process should notify the ASI Human Resources Department at hrdept@advsol.com.
If you or someone you know may be interested in this position, please have them apply here.