What are the responsibilities and job description for the Pediatric Front Office Receptionist position at Advanced Pediatrics?
We are seeking a friendly, organized, and reliable Pediatric Front Office Receptionist to join our team. This position is the first point of contact for families and plays an important role in creating a warm and efficient clinic experience. If you enjoy working with children, have a strong communication skills, and thrive in a fast-paced environment, we'd love to meet you!
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Greet and check in patients and families with professionalism and warmth
- Answer phones, schedule appointments, and manage messages
- Verify insurance and collect copays/ balances
- Assist families with forms, portals, and general questions
- Coordinate with clinical staff to maintain smooth patient flow
- Handle check- out, follow-up scheduling, and documentation
- Maintain a clean, organized, child-friendly front office area
Qualifications:
- High School Diploma or GED required
- Medical front office experience preferred (especially pediatrics)
- Strong customer service and communication skills
- Comfortable with computers, EHR.EMR systems, and multi-line phones
- Ability to multitask and stay organized in a busy environment