Medical Assistant

POSITION SUMMARY: The Medical Assistant provides clinical and administrative support to physicians, physician assistants, and nurse practitioners during patient visits. This role ensures a smooth clinic flow, assists with procedures, schedules tests and surgeries, and delivers exceptional patient care while maintaining confidentiality and professionalism.

KEY RESPONSIBILITIES:

• Prepare patients for clinical examinations by taking vital signs, patient history of present illness (HPI), and assisting with bandage or dressing removal.
• Escort patients to exam rooms or imaging areas and ensure all necessary reports, imaging, and records are available for provider review.
• Assist providers with procedures such as suture or staple removal, injections, and brace/cast application or removal.
• Document patient encounters in charts and complete related paperwork, including therapy orders, work releases, disability/FMLA forms, and worker compensation forms.
• Initiate the billing process for clinic visit and surgeries.
• Schedule and order imaging, diagnostic tests and surgeries; obtain pre-authorizations as required.
• Educate patients on wound care, brace use, and follow-up instructions.
• Answer patient questions via phone or in person in a timely and professional manner.
• Maintain a clean and stocked exam room, handle biohazardous waste in compliance with safety standards.
• Perform additional duties as assigned by the supervising physician.

REQUIRED SKILLS & COMPETENCIES:

• Basic knowledge of medical terminology and anatomy.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and accuracy.
• Commitment to maintaining patient confidentiality
• Proficient computer skills.
• Strong interpersonal skills.
• Physical ability to lift 50 lbs independently and 100 lbs with assistance.
• Calm and effective response in emergency situations.
• Excellent verbal and written communication skills.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent
• Prior experience in medical assistance or orthopedic experience preferred.
• Detail-oriented with the ability to work independently.
• Flexible and punctual with schedule adjustments.

WORK ENVIRONMENT: This position operates in a clinical setting and involves direct patient care. The role may require exposure to bodily fluids, biohazardous materials, and infectious diseases. Personal protective equipment (PPE) is provided and required as appropriate.

PHYSICAL DEMANDS: The employee must be able to stand and walk for extended periods and frequently lift or move up to 50 pounds independently and 100 pounds with assistance. Manual dexterity, visual acuity, and hearing ability are essential to perform job functions.