Patient Care Coordinator

Compensation: $20 - $21 Hourly AMP Rewards & Beauty Budget; Full-Time

Location: Avelure - Rochester, NY 

ABOUT US

Avelure, a partner of Advanced MedAesthetic Partners (AMP), is a leading provider of aesthetic and wellness services. We deliver exceptional patient care in a supportive, rejuvenating environment and stay at the forefront of innovative treatments while maintaining the highest standards of safety and satisfaction. We are committed to creating a supportive and inclusive culture where people are empowered to do their best work and grow both personally and professionally. We've built a culture where talent is nurtured, ideas are executed, and impact is measured

POSITION SUMMARY  

Avelure - Rochester is looking for a Patient Care Coordinator to join their team. The Patient Care Coordinator is responsible for creating a positive first and last impression with patients. They must possess excellent communication skills and conduct effective and informative client consultations based on the needs and objectives of the patient. The Patient Care Coordinator is responsible for promoting the med spa's products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the Patient Care Coordinator is to achieve business growth through sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer. 

KEY RESPONSIBILITIES: 

• Demonstrate professionalism and a positive attitude while building effective relationships with patients, physicians, employees, and other professionals. 

• Understand the goals of the practice and independently develop and execute plans of action to achieve those goals. 

• Handle sensitive matters with discretion and maintain strict confidentiality. 

• Actively support and remain aligned with the vision and goals of the practice.

REQUIREMENTS 

• Previous medical experience in aesthetics, plastic surgery, or cosmetic dermatology practice. 

• Strong business acumen with excellent organizational skills. 

• Proven ability to manage confidential information appropriately. 

• High school diploma or equivalent required.

• Open availability, with every other Saturday required.

PHYSICAL REQUIREMENTS
To ensure the safety and well-being of our employees, we have established the following physical requirements. 

• This position requires knowledge of various aspects of patient care. 

• Must possess good organizational skills to balance clerical and clinical duties. 

• This position requires frequent walking, sitting, standing, and bending. 

• Frequent talking and listening when giving instructions and explanations. 

• Frequent use of the phone, computer, and other clinic technologies. 

• Employees will be asked to travel and must be able to carry and maneuver their luggage and navigate through various transportation modes (car, airplane, bus, train). 

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT 

Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMP complies with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.