What are the responsibilities and job description for the Medical Receptionist position at Advanced Holistic Center?
Company Description
Advanced Holistic Center, founded by Irina Logman, combines traditional and modern wellness practices to promote lasting health. Offering treatments such as acupuncture, herbal medicine, therapeutic massage, and meditation, the center provides personalized care for patients seeking relief from stress, pain, and various health concerns. With locations in New York City and downtown Miami, Advanced Holistic Center also extends its expertise to workplaces through its Corporate Wellness Initiative, improving employee well-being, productivity, and overall mood. The center is dedicated to enhancing quality of life for its clients through holistic therapy and integrative health solutions.
Role Description
This part-time on-site role as a Medical Receptionist is based in New York, NY. The Medical Receptionist will be responsible for greeting clients, managing appointment scheduling, handling phone and email inquiries, processing payments, and maintaining accurate patient records. Additional duties include ensuring the cleanliness and organization of the reception area, coordinating with practitioners to manage schedules, and addressing client needs with exceptional customer service.
Qualifications
- Organizational skills in scheduling, multitasking, and maintaining patient records
- Proficiency in verbal and written communication and interpersonal skills
- Experience with basic administrative tasks, such as handling phone calls, email correspondence, and payment processing
- Knowledge of holistic healthcare services or prior experience in a medical or wellness setting is an advantage
- Proficiency with computer systems and scheduling software
- Friendly demeanor, professionalism, and ability to create a welcoming environment