Front Desk Receptionist/medical office

Overview

Join our dynamic healthcare team as a Front Desk Receptionist in a busy medical office setting! This energetic role is vital in creating a welcoming environment for patients while ensuring smooth administrative operations. You will be the first point of contact, managing patient interactions, coordinating appointments, and supporting clinical staff with essential documentation and billing tasks. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient service, this opportunity is perfect for you! We are committed to providing paid positions that foster professional growth and meaningful contributions to patient care.

Responsibilities

• Greet patients warmly and professionally, ensuring a positive first impression
• Manage patient check-in and check-out processes efficiently using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks
• Schedule appointments accurately while coordinating with clinical staff to optimize daily workflow
• Collect and process medical payments and insurance claims, including medical billing and collections
• Review and update patient records, ensuring compliance with HIPAA confidentiality policies and accurate documentation review
• Assist with phone communication, answering inquiries with excellent phone etiquette and providing clear information about services and appointments
• Support clinical staff by handling administrative tasks such as filing, data entry, CPT coding, ICD-10/ICD-9 coding, and maintaining medical records

Requirements

• Proven experience in a medical office or healthcare setting, preferably within clinics or dental offices
• Strong knowledge of EMR/EHR systems including Epic, Meditech, Athenahealth, or similar platforms
• Familiarity with medical terminology, health insurance procedures, Medicare guidelines, and health information management
• Bilingual skills are highly desirable to serve diverse patient populations effectively
• Excellent customer service skills with the ability to handle sensitive information discreetly
• Proficiency in Microsoft Office Suite (Word, Excel) along with typing skills (10-key typing preferred)
• Demonstrated clerical experience including filing, medical records management, and electronic health records management
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
• Knowledge of HIPAA regulations and clinical confidentiality policies to ensure compliance at all times

This role offers an exciting opportunity to be an integral part of a compassionate healthcare team. We value your dedication to delivering outstanding patient service while supporting the operational excellence of our medical practice. If you possess the required skills and enthusiasm for healthcare administration, we encourage you to apply!

Pay: $23.00 - $27.00 per hour

Expected hours: 40.0 per week

Benefits:

• Paid time off

Work Location: In person

Salary : $23 - $27