What are the responsibilities and job description for the Customer Service/Order Entry position at Advanced Hardware Supply?
Job Summary
Advanced Hardware Supply Inc. looking for a responsible and dependable Customer Service Rep to provide excellent service for our customers and assist in some daily warehouse functions. You will work in a team environment and be an integral part of team building and meeting team goals.
Responsibilities
Answer phones and provide friendly and helpful customer service
Write up orders accurately and in a timely manner
Complete all necessary steps to fulfill customer orders accurately and efficiently
Complete special orders
Address and resolve customer issues through impeccable follow up and control
Answer customer questions about products, price, and availability
Emphasize product features based on customer need, and product capabilities/limitations.
Select the correct products or assist customers in making product selections.
Collaborate with colleagues to exchange information such as product specifications and use, selling strategies, special offers, and marketing information.
Resolve customer complaints regarding sales and service.
Assist in maintaining the cleanliness of your area.
Comply with all company expectations, rules, and standards.
Complete special projects as directed from his/her Manager.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Boise, ID 83713 (Required)
Ability to Relocate:
- Boise, ID 83713: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20