What are the responsibilities and job description for the Front Desk Receptionist/Optometric Assistant position at Advanced Eye Centers?
Front Desk Receptionist / Optometric Assistant
New Bedford, MA (Advanced Eye Centers)
Full-Time | Pay based on experience
Bilingual (English/Spanish) candidates strongly encouraged to apply
About Us
Advanced Eye Centers is a busy, multi-specialty ophthalmology/optometry practice with 14 doctors and 4 locations across Southeastern Massachusetts. We provide full-service eye care including medical, surgical, optical, and contact lens services.
What You’ll Do
This is a dual-role position combining front desk and clinical support responsibilities.
Front Desk Duties:
- Greet and check in patients
- Verify insurance and demographics
- Schedule/reschedule appointments
- Answer and triage phone calls
- Collect payments and maintain records
Clinical Support:
- Perform preliminary vision testing
- Collect patient medical history
- Assist with contact lens orders
Administrative Tasks:
- Manage medical records (scan, copy, file)
- Handle referrals and authorizations
- Maintain a clean and organized workspace and common areas (waiting room, lunch room)
What We’re Looking For
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Professional, positive attitude
- Comfortable with computers and phone systems
- Ability to stay calm under pressure
Requirements
- High School Diploma or equivalent
- Bilingual English/Spanish (preferred)
Why Join Us?
- Supportive team environment
- Growing multi-location practice with opportunities for career growth
- Opportunity to gain both administrative and clinical experience
Advanced Eye Centers is an Equal Opportunity Employer.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Health savings account
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $18