Medical Receptionist

Full-Time Medical Receptionist (No Routine Travel Required)Advanced Eye Care is a fastpaced, patientcentered ophthalmology practice serving our community with compassion, expertise, and exceptional service. We are seeking a Medical Receptionist who enjoys helping patients, and brings a calm, positive presence to the front desk.Our reception team is the first point of contact for up to 85 patients per day, and plays a critical role in ensuring smooth clinic flow, accurate information, and an outstanding patient experience. A professional, customer service orientation is critical to the position.What You’ll DoYou’ll be part of a collaborative front desk team responsible for creating a welcoming, efficient, and wellorganized patient experience. Daily responsibilities include:Greeting and checking in patients; verifying demographics and insurance; collecting copays and balancesScheduling appointments according to clinic protocolsManaging a highvolume, multiline phone system with professionalism and warmthReviewing and processing online appointment requests and digital intake forms (Klara)Maintaining accurate insurance information and recognizing differences between PPO, POS, and HMO plansScanning insurance cards and required documentationReviewing and processing messages from the oncall serviceManaging incoming faxes and routing them appropriatelyAssisting with patient balance inquiries and processing payments, including CardonFile transactionsSelling overthecounter products and cataract evaluation prep suppliesCoordinating care with outside providers and obtaining medical recordsKeeping the reception and waiting areas clean and organizedParticipating in staff meetings and completing projects assigned by the Office ManagerWhat We’re Looking ForWe’re seeking someone who brings professionalism, empathy, and strong organizational skills to every interaction. Ideal candidates will demonstrate:A positive, teamoriented attitudeAbility to maintain strict patient confidentialityStrong multitasking skills and the ability to prioritize in a busy environmentComfort working with diverse personalities and patient needsAbility to remain calm, courteous, and effective under pressureStrong communication skills, both written and verbalAbility to work independently and as part of a teamAbility to problem-solve and escalate when necessaryCommited and reliable when working a set scheduleRequired Experience & Skills2 years of experience in a medical office or clinic (ophthalmology preferred)Knowledge of medical practice operations, especially optometry/ophthalmologyFamiliarity with Medicare, Medicaid, and managed care plansExperience with multiline phone systems and standard office equipmentUnderstanding of medical records policies and compliance requirementsMedical terminology knowledge (ophthalmology preferred)Why Join Us?At Advanced Eye Care, we pride ourselves on an educationforward, patientfocused approach. You’ll join a supportive team that values professionalism, collaboration, and highquality care. This role is ideal for someone who enjoys meaningful patient interaction and thrives in a dynamic clinical environment.Full Time Benefits:Medical HSA or FSA PlansDentalEmployer-Paid Group LifeEmployer-Paid Long Term and Short-Term DisabilityPaid Time OffPaid HolidaysUniform AllowanceVision Care Benefits and Optical Allowance401k Profit SharingCash Balance PlanVoluntary Benefit Offerings – Family Life, Family STD, Critical Illness, Accident, Pet Insurance, Identity ProtectionPowered by ExactHire:193943

Salary : $18 - $22