What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Advanced Dental Spa?
Essential Duties and Responsibilities include the following:
- Maintain a high level of customer service
- Greet and check-in patients
- Accurately verify dental benefits
- Maintain detailed patient records in a fast-paced environment
- Collect payments, co-payments and deductibles
- Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
- Pull patient charts for future appointments when necessary
- Prepare and present treatment plans and financial estimates to patients for all prescribed treatment.
- Schedule patient treatment appointments; reschedule patients that miss their appointment and call patients that have not completed treatment.
- Manage the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time.
- Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
- Assist patients with financial arrangements.
- Handle all treatment paperwork including consent forms, policy forms and exit paperwork.
- Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
- Check patients out.
- Answer and return incoming calls from patients
This job might be for you if:
- You have previous office experience, including working with Word, Excel and Outlook.
- You pay attention to the details. This is some of the most important work we do!
- You have the ability to prioritize, multi-task and manage time in order to meet deadlines
- You hold an associate or bachelor degree
- You have AT LEAST 2 years of experience in a DENTAL office using Dentrix
- You are able to present and explain a treatment plan
- You are a team player
- You are Bi-lingual is a plus as we have a wide variety of patients.
**Pay is negotiable for the right candidate with more experience and knowledge.**
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $18 - $23