What are the responsibilities and job description for the Dental Practice Manager position at Advanced Dental Brands?
Role Description The Practice Manager is a full-time, on-site role based in New Hampshire, responsible for overseeing the daily operations of a dental practice. This role includes managing schedules, supervising non-clinical staff, coordinating patient flow, and ensuring an efficient, welcoming experience for patients. The Practice Manager monitors key performance metrics, supports revenue cycle activities such as billing and collections, and ensures compliance with company policies and dental industry regulations. Responsibilities also include collaborating with clinical leaders, supporting staffing and training needs, handling patient inquiries or concerns, and implementing process improvements. The role requires strong leadership, clear communication, and the ability to maintain a high-performance culture aligned with Advanced Dental Brands’ standards of care and service.
Qualifications
- Demonstrated experience in practice, office, or healthcare operations management, preferably in a dental or medical setting.
- Strong leadership and people-management skills, including coaching team members, overseeing performance, and supporting staff development.
- Proficiency with scheduling, patient management systems, and basic practice financials such as billing, collections, and reporting.
- Excellent organizational, problem-solving, and time-management abilities, with attention to detail in a fast-paced environment.
- Effective written and verbal communication skills and a professional, patient-centered approach to service.
- Ability to work on-site in Greater Boston, collaborate with clinical leaders, and adapt to evolving practice needs.
- Knowledge of regulatory and compliance considerations in dental or healthcare practices is highly beneficial.
- Associate or Bachelor’s degree in Business, Healthcare Administration, or a related field preferred; equivalent experience considered.