Chiropractic Assistant / Receptionist

Job Summary
We are seeking a dynamic and detail-oriented Chiropractic Assistant / Receptionist to join our healthcare team. This vital role combines front desk responsibilities with clinical support, ensuring a seamless patient experience from check-in to treatment. The ideal candidate will possess excellent communication skills, a passion for healthcare, and the ability to manage administrative tasks efficiently. You will be instrumental in maintaining accurate medical records, scheduling appointments, verifying insurance, and providing exceptional patient service. This paid position offers an exciting opportunity to grow within a supportive medical environment dedicated to patient care and wellness.

Duties

• Greet patients warmly, verify their treatment information, and manage check-in/check-out procedures.
• Setting patients up on spinal decompression therapy for cervical and lumbar spinal decompression.
• Guiding patients into the M7 Class 4 laser therapy positioning the laser, monitoring the patient and completing the treatment for each patient.
• Schedule appointments efficiently while managing multi-line phone systems with professionalism and courtesy
• Verify insurance coverage, perform insurance authorization and benefits verification, including Medicare and HIPAA compliance
• Assist with medical documentation review, CPT coding, ICD-9/10 coding, and ensure accurate billing using platforms like Eclipse Software
• Support clinical staff by preparing treatment rooms, assisting with patient intake forms, and managing care plans documentation
• Perform clerical duties such as data entry, filing, typing (including 10-key), and managing office supplies to keep the front desk running smoothly

Qualifications

• Proven experience in a medical office setting, preferably in chiropractic or dental clinics with familiarity in patient flow management.
• Excellent phone etiquette and customer service skills to handle patient inquiries effectively
• Ability to review medical documentation accurately and support administrative tasks related to insurance verification and claims processing
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Strong computer skills including Microsoft Office Suite (Word, Excel) and familiarity with office equipment such as multi-line phones and fax machines
• Prior clinic or healthcare experience is preferred
• Knowledge of HIPAA regulations to ensure patient confidentiality at all times
• High school diploma or equivalent required; additional certifications in medical administration are a plus

Join our team to make a positive impact on patients’ health journeys! We value energetic professionals who thrive in fast-paced environments and are committed to delivering exceptional care through efficient administrative support. This paid role offers an excellent platform for career development within the healthcare industry.

Job Type: Part-time

Pay: $19.50 - $22.50 per hour

Expected hours: 20 per week

Work Location: In person

Salary : $20 - $23