What are the responsibilities and job description for the Patient Coordinator/Front Desk position at Advanced Brookline Dental?
Advanced Brookline Dental is excited to welcome an experienced, personable and highly organized Treatment Coordinator to our growing private practice in Coolidge Corner.
We are looking for someone who enjoys connecting with patients, communicates confidently and wants to play an important role in the continued growth of our practice. This is an excellent opportunity for someone who is motivated to take ownership of their position and grow into a leadership role.
Our ideal candidate understands that treatment coordination is about more than reviewing costs. It is about listening to patients, answering their questions and helping them feel comfortable and confident moving forward with recommended care.
Our office is open Monday- Thursday 8:00am to 5:00pm.
Responsibilities
- Present treatment plans clearly, confidently and compassionately
- Explain treatment costs, insurance estimates and available payment options
- Help patients understand the value and importance of recommended care
- Follow up consistently with patients who have unscheduled treatment
- Schedule treatment efficiently while supporting practice goals
- Collect deposits and patient payments according to office policies
- Maintain accurate patient notes and follow-up records
- Monitor outstanding treatment plans to ensure patients do not fall through the cracks
- Work closely with our doctors, clinical team and front office
- Provide every patient with a warm, professional and personalized experience
- Assist with other front-office responsibilities when needed
Qualifications
- Previous dental treatment-coordination or dental front-office experience required
- Strong knowledge of dental terminology, procedures and insurance benefits
- Experience presenting comprehensive and higher-value treatment plans
- Excellent verbal, written and interpersonal communication skills
- Comfortable discussing finances and confidently asking patients to schedule
- Organized, dependable and consistent with follow-up
- Positive, motivated and able to work independently as well as part of a team
- Interested in taking on additional responsibility and growing into a leadership position
- Experience with Open Dental and Flex is strongly preferred
What We Offer
- Free on-site parking
- Four-day workweek
- Competitive compensation based on experience
- Paid time off and paid holidays
- Employee dental benefits
- A welcoming, supportive and patient-focused team
- A positive work environment where your ideas and contributions are valued
- Meaningful opportunities for professional growth
- The opportunity to grow into a leadership position as our practice expands
At Advanced Brookline Dental, we are committed to providing exceptional care and creating a great experience for both our patients and our team. We value professionalism, communication, accountability and teamwork—and we are excited to find someone who wants to grow with us.
Pay: $25.00 - $30.00 per hour
Expected hours: 32.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
Salary : $25 - $30