Operations Coordinator

AdvanceCare Health Services, LLC is seeking a detail oriented Operations Coordinator to support leadership in the daily management of business operations. This role involves overseeing operations of each business unit, working across departments, overseeing all functions performed by administrative staff that report to the supervisor, coordinating administrative processes, and supporting internal systems. The ideal candidate is organized, dependable, and comfortable handling a range of responsibilities with limited supervision.

You will help monitor workflows, identify areas for improvement, and support company goals through consistent follow-through and attention to detail. This is a key support role that requires strong communication, good judgment, and the ability to develop innovative solutions that push boundaries, promote business growth by maximizing company procedures and relationships with service clients. and the ability to work independently while staying aligned with leadership goals.

This is a full-time work-from-home position. REQUIRED TO CURRENTLY LIVE IN TENNESSEE. You must have high-speed internet and to have a 27" or larger monitor, keyboard & mouse for use with our company laptop. (If you live within a 1-hour drive of the office, we can loan you a monitor, keyboard & mouse as well as the laptop).

Job Functions include:

• Support leadership with day-to-day operations across multiple departments
• Draft, review, and organize office letters and documents
• Maintain knowledge of relevant rules, regulations, and company policies
• Help implement improvements in processes, platforms, and documentation
• Monitor and support administrative staff performance and needs
• Respond to internal and external communications in a timely, professional manner
• Identify and support opportunities for operational improvements
• Maintain working relationships with team members, contractors, and partners
• Assist with growth strategies and planning
• Coordinate with HR on job descriptions, hiring, and training
• Support performance evaluation efforts
• Perform other duties as assigned

Skills and Knowledge:

• Strong organizational and multitasking skills
• Comfortable working across departments and handling varied tasks
• Ability to identify issues and support process improvements
• Clear and professional communication skills
• Positive attitude and professional demeanor
• Able to work independently with minimal supervision
• Familiarity with office software and tools, including Google Workspace
• Able to manage details while keeping broader goals in view

Requirements:

• High school diploma or GED
• Satisfactory background check
• Reliable and self-directed work style
• Able to accept direction and feedback
• Meets established attendance and productivity expectations, including when working remotely

Work Environment:

The Operations Coordinator is a work from home position, using company-provided systems to stay connected and productive. It requires a quiet, professional workspace, reliable internet, and the ability to stay focused and organized without direct supervision. Regular communication with leadership and team members is essential, and timely responsiveness during business hours is expected.

If you are an organized individual with a passion for operational excellence, we encourage you to apply for the Operations Coordinator position and contribute to our team's success!

You must be flexible and willing to work and learn on the fly! You should be comfortable with software and technology and be an overall organized person.

Empowering Team Members to Excel and TOUCH Lives through Continuous Improvement and Technology

Our company is a growing, non-medical, private duty home care organization providing caregiving services to seniors and support to individuals with intellectual disabilities so that they can continue to live in their homes throughout Tennessee. We are an equal opportunity employer and a drug-free workplace. We are looking for an independent and self-motivated individual that possesses a high level of energy to join our company.

We will contact qualified applicants within two weeks of submission. All submissions without a resume attached will not be considered.

Disclaimer: The preceding job description has been designed to describe the general nature and level of work being performed by the candidate assigned to this job. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties, and efforts required. From time to time other duties may be assigned. Management’s evaluation of your performance is based on your performance of the tasks listed in this job description and these other duties. Management has the right to revise this job description at any time.

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• (Answer is Required) Rate your computer skills from 1 to 10.
• (Answer is Required) Do you have experience overseeing or coordinating operations across different departments or teams?
• (Answer is Required) Do you have experience drafting, reviewing, or editing formal letters, reports, or business documents?
• (Answer is Required) This is a requirement - Do you currently live in Tennessee?

Education:

• High school or equivalent (Preferred)

Experience:

• Computer Skills: 1 year (Preferred)
• Staff Supervision: 1 year (Preferred)
• Human resources: 1 year (Preferred)
• Office Management: 1 year (Preferred)
• Administrative Support: 1 year (Preferred)
• Google Workspace: 1 year (Preferred)

Work Location: Hybrid remote in Dayton, TN 37321