Workspace ONE UEM Administrator

We are seeking a highly experienced Workspace ONE UEM Administrator to serve as a subject matter expert responsible for the administration, security, lifecycle management, and operational reliability of an enterprise Unified Endpoint Management (UEM) mobility environment.

This role supports a large-scale user base (~20,000 users), enabling secure mobile access to email, collaboration tools, applications, and intranet resources across iOS, iPadOS, Android, and macOS devices. A key focus area includes macOS engineering, management, and security within the Workspace ONE UEM platform.

The ideal candidate will ensure the delivery of secure, reliable, and uninterrupted mobility services through integration with both on-premises and cloud-based platforms (e.g., Microsoft Exchange and Microsoft 365), while maintaining strict adherence to enterprise security policies and mobility standards.

Key Responsibilities

·        Administer and manage the Workspace ONE UEM platform with full system-level privileges, including configuration of roles, policies, provisioning tokens, applications, and device compliance controls

·        Oversee the complete lifecycle management of mobile and endpoint devices across iOS, iPadOS, Android, and macOS, including enrollment, configuration, provisioning, monitoring, and decommissioning

·        Maintain and optimize mobility infrastructure components (e.g., connectors, hub services, and integrations) to ensure high availability, performance, and scalability

·        Lead security and compliance efforts by enforcing enterprise mobility standards, identifying and remediating vulnerabilities, and supporting threat response activities in collaboration with cybersecurity and SOC teams

·        Provide advanced troubleshooting and engineering support for complex mobility and endpoint issues, including platform integrations, OS compatibility, enrollment failures, and performance challenges

·        Develop, implement, and enforce MDM and device governance policies, including Apple Business Manager (ABM) integration, device ownership models, and vendor onboarding processes

·        Serve as the lead engineer for macOS endpoint management, including configuration profiles, policy design, software deployment, patching, and security hardening

·        Collaborate with cross-functional teams (e.g., Cybersecurity, Active Directory, Infrastructure, and DevOps) to support system enhancements, integrations, testing, and deployments

·        Manage access controls and support governance processes related to system access, privileged roles, and secure connectivity

·        Act as the primary subject matter expert for mobility services, providing guidance to stakeholders and ensuring clear communication during incidents, escalations, and system changes

·        Drive continuous improvement through automation, process optimization, and the implementation of best practices across the mobility ecosystem

Required Qualifications

·        Bachelor’s degree in Computer Science, Information Technology, or a related field, with 10 years of relevant experience, or 15–20 years of equivalent professional experience in enterprise mobility and endpoint management

·        Expert-level proficiency in Workspace ONE UEM administration, with 7–8 years of hands-on experience

·        Strong experience managing macOS in enterprise environments using Workspace ONE or comparable MDM platforms (e.g., Jamf, Microsoft Intune)

·        Hands-on expertise with macOS configuration profiles, scripting, patch management, and endpoint security controls

·        Deep understanding of mobile operating systems, enterprise mobility architectures, and security frameworks

·        Proven ability to collaborate across cross-functional technical teams, including Cybersecurity, Active Directory, Infrastructure, and Endpoint Engineering

·        Strong analytical, troubleshooting, and problem-solving skills with the ability to resolve complex technical issues independently

·        Excellent communication skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders, including executive leadership

Preferred Qualifications

·        Experience supporting large-scale enterprise mobility environments (10,000 devices/users)

·        Familiarity with Zero Trust architectures and modern identity and access management integrations

·        Experience with automation and scripting (e.g., Bash, Python)

·        Relevant certifications (e.g., VMware Workspace ONE, Apple Certified Support Professional, Microsoft Endpoint Manager, or equivalent)

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No Phone calls Please

Please apply with your resume in a word file including all your contact details