What are the responsibilities and job description for the Administrative Assistant position at Adult & Teen Challenge Northeast, Inc.?
Adult & Teen Challenge New England and Northeast is looking for administrative and front-office support for the Outpatient Program. This person will serve as a welcoming first point of contact for clients, families, referral sources, and visitors, as well as support the referral and intake process, scheduling, insurance verification, client records, and day-to-day administrative functions of the program. The position also provides daily insurance eligibility verification support for the CSS program.
Hours & Status: Part-Time / Hourly
Location: Brockton, MA
Schedule: Monday–Friday, 8:00 AM–1:00 PM (25 hours per week)
Pay Range: $16.00–19.00 per hour, based on experience and qualifications
Qualifications:
- High school diploma or equivalent required.
- Previous administrative, medical office, behavioral health, admissions, or customer service experience preferred.
- Experience with insurance eligibility verification preferred.
- Strong computer skills and ability to learn electronic health record and insurance verification systems; experience with TherapyNotes preferred.
- Strong organizational skills with attention to detail and accuracy.
- Ability to manage multiple responsibilities, prioritize tasks, and provide consistent follow-through.
- Strong interpersonal and communication skills.
- Ability to interact professionally and compassionately with individuals seeking substance use disorder and behavioral health services.
- Ability to maintain confidentiality and appropriately handle sensitive client information.
- Ability to work independently while functioning effectively as part of a multidisciplinary team.
Pay: $16.00 - $19.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $16 - $19