Marketing Account Manager

ADsmith is looking for a sharp, organized account service professional to join our team. We’re open to candidates from Assistant Account Executive through Account Supervisor, with title, responsibilities and compensation based on experience.

Working closely with our Account Leads, you’ll be the communication hub between account service, creative, digital and media, keeping work moving, quality high and clients well-served. You’ll contribute ideas, manage project flow and help ensure every deliverable is on time and on strategy.

If you’re detail-oriented, curious and collaborative, and want to grow with a creative team doing work you can be proud of, we should talk.

ADsmith is an independent marketing and advertising agency based in Springfield, Missouri. For more than 25 years, we’ve worked with local, regional, and national clients across a range of industries. We bring strategy, creative, and media together to help our clients grow their brands. We’re a team of 20 creative professionals who challenge ourselves to keep getting better, listen to each other, and have each other’s backs. And yes, we really do like each other.

• Support Account Leads to move client work from kickoff through delivery, with ownership appropriate to your experience.
• Keep priorities, timelines, project details and next steps clear for internal teams.
• Make sure internal teams have the background, direction, assets and deadlines they need to do the work well.
• Track projects against established timelines, following up with internal teams to keep work on schedule.
• Proofread and quality-check deliverables for accuracy, consistency, brand standards and applicable compliance requirements.
• Provide responsive, thoughtful client service, making sure clients feel informed, supported and confident that their needs are being addressed.
• Coordinate project approvals with clients, keeping Account Leads informed of progress and next steps.
• Support Account Leads with meeting preparation, client communication and follow-up.

• Write project briefs that translate client goals and business challenges into clear marketing direction for internal teams.
• Own day-to-day relationships for assigned clients or areas of business, with account leadership support as needed.
• Develop strategic recommendations.
• Manage complex projects, anticipating needs, identifying potential issues and determining how to address them.
• Depending on experience, directly lead accounts.

• For entry-level positions: 1 years of experience in marketing; agency experience is a plus.
• For more senior positions: 5 years of experience in marketing; agency experience is a plus.
• Strong organization and attention to detail, with the ability to manage multiple priorities without losing sight of the details.
• Clear, confident communication with both internal teams and clients.
• Curiosity about clients, their businesses and their customers, with the ability to think beyond the immediate request.
• Strong critical thinking and judgment. You ask good questions, recognize when something does not make sense and know when to dig deeper.
• A solutions-first mindset. When you identify a problem, you also think about what we should do about it.
• A strong sense of ownership and follow-through. You take responsibility for your work and make sure things get done.
• Openness to feedback and the ability to apply what you learn.
• A solid understanding of marketing fundamentals and how different channels work together.
• Familiarity with Microsoft Office and comfort learning project management and other marketing technology platforms.
• Experience managing website projects, including coordinating with clients, internal teams and development partners, is a plus.
• A bachelor’s degree in marketing, communications or a related field, or equivalent professional experience.
  

In short, it’s awesome.

You’ll work directly with an experienced team across strategy, creative, digital and media, with exposure to different industries, clients and types of work. Because we’re a small agency, you’ll have access to agency leadership, a voice in the work and opportunities to take on meaningful responsibility as you grow.

We want people to build careers here, not just fill roles. You’ll have room to develop your strengths, take on new challenges and grow into greater client and strategic responsibility.

We also believe flexibility matters. We offer a hybrid schedule of three days at home and two in the office after initial milestones are met.

• $45,000–$75,000 annually, based on experience and role level.
• Medical, dental and vision insurance; SIMPLE IRA with a 3% company match.
• Annual Thrive bonuses tied to agency revenue goals.
• 16 days of paid time off and 13 paid holidays, including New Year’s Eve.
• $50 monthly cell phone reimbursement, company technology and professional development.
  

Send your resume and a brief introduction to Amy Rinne at amy@adsmith.biz.