Wellness Specialist

 Core Duties and Responsibilities: 

· Deliver accurate and continually updated information regarding Life Extension products, disease protocols, disorders, and magazine articles to LE customers.  

· Answer questions regarding specific product information, including product ingredients, recommended dosages and usage to Life Extension customers by
phone. 

· Research and convey complex health-related (and scientific) information in an educated, reassuring, and professional manner while in a real-time environment. 

· Accept and quickly apply coaching and feedback in order to improve individual performance and customer experience. 

· Actively listen to our callers, utilize effective and insightful probing questions to isolate needs, while simultaneously navigating internal systems, providing accurate and complete information and documenting information for future discussions.  

· Periodically review basic lab results with customers making appropriate product suggestions based on the organization’s core beliefs. 

· Demonstrate reliability and punctuality in reporting for scheduled work. 

· Demonstrate flexibility as needed to meet the fluctuating business needs (i.e. overtime, delayed lunches and/or breaks). 

· Regular onsite attendance is an essential function of this position. 

· Additional duties as assigned. 

Position Requirements:

· Bachelor's degree with a focus on Science/Health, such as Biology, Chemistry, Nutrition, Nursing, Public Health, Health Promotion or Dietary field strongly preferred 

· Knowledge of vitamins & supplements preferred 

· Advanced knowledge of online researching tools such as PubMed, Internet Explorer, etc.   

· Proven ability to navigate through and extract information from internal and external sites 

· Advanced multitasking capabilities 

· Requires ability to sit for prolonged periods of time    

Pay Structure:

BS Level or below: $20-21
Masters level: $22-23
RNs: $24-25
RDs: $25-26

NPs, PhDs: $25-$27
MDs: $26-27