Training and Compliance Specialist

Tampa Housing Authority

Training and Compliance Specialist

Department: North Tampa Housing Development Corporation (NTHDC)

Reports To: Training and Compliance Manager – NTHDC FLSA: E

Summary

The Training and Compliance Specialist supports the Training and Compliance Manager in ensuring NTHDC maintains high standards of regulatory compliance, staff development, and organizational knowledge management. This role focuses on maintaining documentation, digital content, and knowledge systems that support PBCA operations. The Specialist will create, organize, and manage digital media, training content, social media updates, and internal knowledge assets. The position also assists in the distribution of compliance updates, management of learning materials, and continuous improvement of training resources.

Essential Job Functions

1. Documentation & Knowledge Management

a. Maintain and update departmental documentation, including procedures, job aids, checklists, and internal tools, under the direction of the Training and Compliance Manager.

b. Manage content within the PBCA Knowledge Center to ensure training resources and compliance materials remain current, accessible, and well-organized.

c. Track regulatory updates and assist with integrating new guidance into internal documentation and learning systems.

2. Training & Learning Content Development

a. Assist in creating, revising, and formatting training materials such as presentations, guides, video scripts, e-learning modules, and digital toolkits.

b. Convert subject-matter content provided by the Training and Compliance Manager into clear, engaging, and visually accessible training resources.

c. Maintain version control and repository organization of all training and learning media.

d. Support internal and external training events by managing materials, digital assets, and logistics.

3. Digital Media & Asset Management

a. Create, edit, and publish digital media including graphics, short videos, visual explainers, and other learning assets, aligning with program needs.

b. Ensure digital assets meet accessibility and brand standards.

4. Social Media & Communication Support

a. Assist with updating and maintaining NTHDC social media channels by drafting posts, designing visuals, and scheduling content related to training, compliance updates, and PBCA initiatives

b. Coordinate with internal teams to collect content and develop monthly or quarterly newsletters that share compliance updates and training opportunities.

5. Compliance Support & Coordination

a. Collaborate with the Training and Compliance Manager to disseminate HUD and PBCA

regulatory updates and ensure accurate integration into training materials.

b. Assist in compiling and maintaining compliance-related reference materials.

c. Support quality assurance efforts by organizing documentation, compiling feedback, and

preparing visual or written summaries for leadership.

Knowledge, Skills, and Abilities

1. Strong organizational and documentation management skills.

2. Proficiency with digital content creation tools (e.g., Canva, Adobe Creative Cloud, video editing

software).

3. Strong writing and editing skills for training, instructional content, and public-facing

communications.

4. Ability to learn and apply HUD and PBCA regulatory requirements to training and

documentation.

5. Experience managing digital files, knowledge systems, or SharePoint environments preferred.

6. Strong attention to detail and commitment to quality and accuracy.

7. Ability to work collaboratively with multiple departments and external partners.

Minimum Qualifications

Associates degree in Communications, Marketing or Journalism or related field preferred, however

relevant work experience will also be considered. Minimum of 3-5 years’ experience in learning and

development, graphic design or content creation. Experience with HUD programs and PBCA operations

strongly preferred.

Other: Valid Florida Driver’s License; Insurable under the agency’s insurance policy.