Teller

a)

Perform teller duties, which involves, receives checks and cash for deposit, verifies amount, examines checks for endorsements, accepts loan payments, credit card payment and processes cash advances.

b)

Must present a helpful, cheerful, professional image when waiting on members in person or on the telephone.

c)

Provide information to members concerning the Credit Union products available to them. ex:  money orders, teller checks, ATM and VISA cards and attempts to cross sell them.

d)

Provide members with account balances and loan payoff figure.

e)

Process incoming mail and telephone transfers.     Answer telephone, assist member or transfer calls to proper departments.

f)

Balance cash drawer daily and will maintain Teller Balance Record in accordance with Teller Procedure 3.17 “Teller Cash Over/Short.” 

g)

Collect funds on returned checks.

h)

Understand the Bank Secrecy Act and when and how to complete currency transaction report

i)

Performs all duties in compliance with the established Credit Union 

Quality Standards.

j)

Keeps current knowledge of all services and products provided by the Credit Union and cross-sells these services and products whenever possible.

k)

Must display a pleasant, professional style on the job and follow 

guidelines established in the company’s Policy Manual, including  

Code of Ethics, dress code and attendance areas.

l)

Must complete all training designed to enhance capabilities, including in-house training as well as outside seminars, workshops, etc.

m)

Acquires and maintains the necessary working knowledge of Federal and State laws and regulations and Credit Union Bylaws and Policies in order to ensure compliance.

n)

o)

Travel to other branches when necessary.

Perform other duties as assigned.

p)

May have to assist in balancing the money order account monthly.

q)

May train new tellers.

r)

May be responsible for completing loan verification reports.

s)

May be responsible for imaging checks daily.

t)

May be responsible for proving ATMs daily and assist in replenishments of each.

a)

Strong communication skills.

b)

Must have high school education with strong Math and English skills.

c)

Some accounting knowledge.

d)

Friendly, personable.

e)

Computer knowledge.

f)

Must posses the ability to maintain a high level of confidentiality.