Manager, Accounts Receivable and Billing

JOB SUMMARY (the purpose and general nature of the job): 

Manages day-to-day Accounts Receivable and billing operations, including collections follow-up, credit review support, cash application oversight, receivables reporting, and customer account resolution. Oversees routine domestic and aftermarket billing activities for straightforward parts and equipment transactions, while complex system project billing responsibilities transition to Stolle Europe. Maintains internal controls and works with Sales, Customer Service, Logistics, Accounting, and Treasury to support timely billing, cash collection, and cash forecasting under the direction of the Senior Corporate Controller.

 PRINCIPLE ACCOUNTABILITIES include the following:

• Supervise AR and billing staff, focusing on accuracy, timeliness, customer service, and follow-up.
• Monitor aging, collections, billing accuracy, dispute resolution, and cash application metrics.
• Prepare AR reporting for management, including aging trends, collection risks, and expected cash receipts.
• Maintain effective relationships with customers, Sales, Customer Service, Logistics, Accounting, Treasury, and banks.

 PRINCIPLE BILLING, CREDIT/COLLECTION ACCOUNTABILITIES include the following:

• Apply billing, credit, and collections policies in compliance with SOX and internal controls.
• Maintain customer files, including credit terms, limits, billing information, tax status, and payment terms.
• Oversee routine domestic and aftermarket billing activities for straightforward parts and equipment transactions, ensuring invoices are accurate, timely, and supported by appropriate documentation.
• Support global billing processes by coordinating with Stolle Europe on transition of system project billing responsibilities and related handoff activities, rather than owning overall global billing policy.
• Perform routine customer credit reviews, assess credit information within established guidelines, and escalate significant credit exceptions or approvals above threshold to the Senior Corporate Controller.
• Review Letters of Credit and related contract terms for completeness and compliance with approved templates; escalate non-standard terms or negotiation issues to the Senior Corporate Controller or appropriate senior management.
• Manage customer accounts, collections, billing issues, deposits, payment-in-advance orders, and customer reporting.
• Work with Customer Service, Sales, Service, Logistics, and Accounting to resolve disputes and prevent collection delays.
• Review and release pending sales orders in accordance with approved credit terms and company policy.
• Prepare receivables early liquidation paperwork, coordinate with banks, and support the process until cash is received.
• Prepare weekly, monthly, and long-range estimates of incoming cash based on expected collections to support cash forecasting, without accountability for overall treasury planning.
• Coordinate with customers and legal advisors on payment documentation when required.
• Supervise employees in accordance with company policies and applicable laws, including training, assigning work, monitoring performance, and addressing issues with management and HR.
• Other duties as assigned.

KNOWLEDGE/EXPERIENCE/SKILLS: Minimal requirements for education, knowledge and experience:

Education: 4-year degree preferred

Experience: 5 – 8 years’ experience in Accounts Receivable, billing, credit, and collections; 2 – 4 years’ supervisory or team lead experience in a corporate environment preferred.

Excel/Word: Intermediate Level

 PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS: This position requires the ability to perform the essential duties and responsibilities in the following environment:

• Work schedule generally consists of 40 hours per week, which may include on-call status, evenings, and/or weekends. 
• Ability to lift/maneuver 20 pounds.

 Disclaimer

This position description is intended to provide a general overview of the responsibilities, duties, qualifications, physical demands, and working conditions associated with the role. It is not designed to be a comprehensive or exhaustive list of all job functions, responsibilities, or requirements. Employees may be required to perform additional duties as assigned to meet the needs of the business. Stolle Machinery Co., LLC reserves the right to modify, interpret, amend, or discontinue any part of this position description at any time, with or without notice.

 Equal Employment Opportunity Statement

Stolle Machinery Co., LLC is committed to providing equal employment opportunities to all employees and applicants. Employment decisions are based on qualifications, merit, business needs, and job-related factors. The Company does not discriminate on the basis of race, color, religion, sex, including pregnancy, childbirth or related medical conditions, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.