What are the responsibilities and job description for the Dispatcher position at ADP Workforce Now?
Ecowaste Solutions keeps communities clean and moving, and our Dispatchers are the hub that keeps every route running on time. We invest in people who are organized, calm under pressure, and genuinely enjoy solving problems for both drivers and customers.
As a Dispatcher, you'll coordinate route sequencing, keep drivers informed of changes in real time, and serve as a first point of contact for customers and team members alike. This role suits candidates with prior dispatch experience as well as motivated new applicants ready to learn a fast-paced, team-oriented operation.
Responsibilities
- Sequence and dispatch routes to keep drivers on schedule
- Communicate route changes to drivers in real time
- Check drivers in and out to support a positive start and route completion
- Answer phones and greet incoming employees
- Answer customer calls and provide first level service
- Provide administrative support for special projects and other tasks as assigned
- Work with the team to ensure accurate information and superior customer service
- Communicate clearly with team members in person and by phone
Schedule
This position works Monday through Friday, with start times between 9:00 AM and 7:00 PM. Additional hours may be needed based on business needs.
Qualifications
- High school diploma or equivalent
- Dispatch experience preferred; motivated candidates without direct experience are encouraged to apply
- Knowledge of DOT rules and regulations required
- Ability to balance multiple tasks while positively motivating, coaching, and communicating clear instructions to others
Pay and Benefits
- Weekly pay
- Multiple health plans available, including a tax-advantaged HSA option
- Dental and vision
- Company-paid basic life insurance
- Retirement plan with a company match up to 5%
- Paid time off
- Employee discounts through LifeMart
Ecowaste Solutions offers a competitive base salary, the opportunity to earn incentive pay, and a comprehensive employee benefits package.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
This job description is not an exhaustive list of all duties, responsibilities, and qualifications associated with the position and is subject to change at any time.
#OM123