What are the responsibilities and job description for the Credit and Collections Analyst position at ADP Workforce Now?
Credit and Collections Analyst
This position will be responsible for a portfolio of customer accounts to ensure timely collection of invoice payments. Responsible for credit and collections. This position will also handle any requests that come from the Credit Manager and/or CFO
Essential Duties and Responsibilities (Additional Responsibilities as Assigned)
- Perform collection calls and send emails and statements (as necessary) to assigned customer accounts.
- Review and release credit holds.
- Analyze new customer for credit worthiness and recommend payment terms and limits.
- Ensure customer accounts are set up correctly with valid contacts.
- Analyze AR aging using excel in order to manage credit risk
- Work with customers and sales team on credit hold risks
- Negotiate and track payments plans with delinquent customers
- Contact and manage outside collection agency and update status of collections with management
- Recommend process and procedure improvements
- Backup for cash applications, credits and adjustments
- Various other accounting projects
Education
Associate degree in Accounting, Finance, or experience in related field strong plus
Knowledge and Experience
- Experience with Excel required
- Proficiency with computers and bookkeeping software
- Knowledge about Accounts Receivable procedures
- Experience with credit review
- Excellent communication and interpersonal skills
- Ability to handle high volume of transactions.
- Team player