Business Banker I

Hi, there! We're Mazuma Credit Union. We all work together to fuel new and creative ways to make our members smile. We're also about making Kansas City a better place to live, work and bank! This includes utilizing what we call our Mazuma Mindset. This means we seek to exceed the expectations of our members & team members in every interaction, every time! Does this sound like you? Keep reading and we'll tell you about the specifics! 

Let's get you a few more details on what you would do here! The role of Business Banker is a pretty big deal; you'll be ensuring our members have a business & lending experience that involves our 4 Pillars of service: engaging with your members & team members, having their needs evaluated, being educated through individualized financial advice and have an enriching interaction! 

Whether in person, on the phone or via email, we strive to create an amazing experience for every member, potential member, business partner, vendor and community partners in the markets we serve; every interaction, every time. Most importantly, we are looking for a Business Banker with a heart for helping people. After all, our goal is to win Kansas City and make it a better place to live, work and bank! 

The Business Banker is responsible for meeting or exceeding sales goals by building, developing and managing new and existing relationships with business members on behalf of our credit union. More than 70% of a Business Banker’s time is dedicated to building, developing and maintaining profitable lending and deposit relationships with new and existing members. This position consults with members and prospects at their place of business in order to understand current business practices and identify financial goals and needs. Read more about this role and its responsibilities! 

ROLE AND RESPONSIBILITIES  

• Contributes to the growth of a profitable loan portfolio by originating applications for all types of business loans
• Gathers, analyzes and discusses credit and financial information for determination of credit quality and appropriateness of credit union products and services at prospect’s or member’s place of business
• Proactively deepens member relationship by meeting their needs through additional products and services; actively refers members to other Mazuma partners for additional needs
• Represents the credit union at various civic and community functions to further enhance Mazuma’s brand awareness and develop additional business opportunities and centers of influence
• Partners with branch employees in developing, communicating and implementing sales strategy in order to meet/exceed business objectives and exchange leads/referrals
• Conduct joint outside sales calls with various lines of business throughout Mazuma
• Must comply with applicable laws and regulations, including but not limited to:
  • Bank Secrecy Act
  • USA Patriot Act
  • Office of Foreign Assets Control
• Follows established company policies and procedures, including but not limited to:
  • Sarbanes Oxley controls
  • Business Ethics and Standards of Conduct
  • Electronic Communications Confidentiality & Privacy  
•  Portfolio management, including but not limited to: 
  • Annual reviews 
  • New requests 
  • Modifications 
  • Cross-selling new products & services 
  • Adherence to NCUA guidelines for all business member loan files  
• Assist Vice President of Small Business with reporting and member relationship management  

EXPERIENCE AND SKILLS   

• 1-3 years of experience in relationship banking or other job- related experience
• A bachelor's degree, or equivalent work experience 

Since we want to create an amazing member and team member experience, we need our Business Banker to have a heart for helping people and be ready to support a like-minded team! To achieve that, we’d love to see someone who has these skills:  

• Possesses and displays a significant level of trust and diplomacy 
• Able to conduct in-depth dialogues with members, direct & indirect reports and outside vendors of a sensitive and/or highly confidential nature 
• Facilitate communications that may involve motivating, influencing, educating and/or advising others on matters of significance 
• Possesses strong relationship management and business development B2B sales skills 
• Displays well-developed analytical management and problem-solving skills 
• Possesses basic working knowledge of: 
  • Credit administration & credit quality 
  • Business banking products and services 
  • Financial accounting and analysis  
• Able to work effectively with individuals and groups in managing member relationships 
• Displays excellent presentation, verbal and written communication skills 
• Proficient in Microsoft Excel, Word and PowerPoint  

So that’s a little bit about what we’re looking for. At Mazuma, we're also serious about making Kansas City a better place and becoming the city’s #1 preferred financial partner. We're also really big on those Core Values we mentioned earlier. Check them out! 

Culture Expectations: 

Positive, Fun Attitude! Consistently demonstrates a positive attitude, always being respectful in interactions with members and team members. Behavior and appearance should be appropriate and this position should lead this value by example. 

Teamwork! A proactive collaborator who embraces the opportunity to work with others. Punctual and dependable. Able to manage conflict well amongst Team Members and Members. Demonstrates strong people skills, initiative, and decision-making ability. Productivity meets or exceeds expectations for the position. 

Learning & Growth! Demonstrates initiative in not only self-development but the development of others. Has superior knowledge of the organization’s responsibilities and is able to apply and share learning. 

Creativity & Progressive Mindset! Able to think outside the norm, introduce new ideas and proactively solve problems. Positive change agent that embraces team direction. 

So, what do we bring to the table? Mazumans get a pretty sweet deal. They are part of a movement greater than themselves; they are a part of creating a better living, working and banking space for each and every person they come into contact with! Aside from living and fulfilling our purpose, Mazuma comes with lots of perks, including a great benefits package!  

Mazuma Credit Union is an equal opportunity employer and will consider all application without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. 

Mazuma participates in E-Verify. 

#BusinessBanker #Banking #bank #creditunion #finance #notforprofit