What are the responsibilities and job description for the Associate Technician, Test & Repair, 3rd Shift (11pm -7:45am) position at ADP Workforce Now?
Are you ready for a change? At ZT Systems, we put People First, and from day one our team members make a difference. A fast-growing key player in a multibillion-dollar market, ZT designs and builds hyperscale compute and storage solutions for the world’s largest datacenter customers. We are passionate about teamwork, and the consistent high quality of our solutions differentiates us in the minds of our customers. Here at ZT, we recognize hard work, commitment, leadership, and results, and we truly believe that behind every quality solution is a team of highly talented individuals. Join us and become part of an industry-leading team that transforms ideas into reality.
About the Role
The Systems Test Technician supports production test, failure analysis and repair activities to achieve quality targets and on-time delivery of systems according to the overall production schedule. Work with the cross-functional production and management teams to meet and exceed customer expectations.
Responsibilities
- System Test
- System setup in test
- System updates and verification
- Execution of system test scripts and process
- System Failure Analysis and Repair
- Identification of error codes
- Troubleshooting of system errors for corrective actions
- Execution of system hardware repairs per proper procedures
- Issue Resolution
- Manage/escalate issues impacting systems in test and communicate to Peer technicians, Team Lead and Supervisors
- Continuous Improvement / 5S Support
- Work with extended team to identify and execute process improvements / 5S actions
Requirements
• Outstanding verbal and written communication and interpersonal skills
• Ability to prioritize workload and multi-task
• Ability to work across engineering and production teams
• Ability to communicate issues verbally and in writing to all levels of employees
Minimum Qualifications
• Associates degree in IT, or Certification from a Technical School and/or equivalent related work experience
• CompTIA A or Network certifications are beneficial but not required
• Configuration experience of Microsoft OS VISTA/WIN7/Server/Office suite and basic Linux
• 1 year PC system related hardware or networking experience is beneficial but not required
ZT Systems offers a highly competitive salary commensurate with work experience and/or education, an excellent benefits program that includes a 401(k) plan, health and dental insurance, and paid time off. We are an Equal Opportunity Employer (EOE) and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, gender, marital status, national origin, disability or handicap, or veteran status. ZT Systems is a Drug-Free Workplace.