Claims Assistant

What makes Admiral Insurance Group ADMIRABLE.

Since 1974, Admiral Insurance Group has been supporting business innovation and market growth through our wholesale-dedicated excess and surplus (E&S) lines of commercial insurance.  We specialize in underwriting difficult-to-place moderate to high-risk commercial businesses that require creative solutions, outside of the box thinking, entrepreneurial spirit and astute business knowledge.  As a member of the W. R. Berkley Corporation, a Fortune 500® Company and one of the nation’s premier commercial lines property casualty insurance providers, we have the resources, support and industry data to provide exceptional service and exciting solutions for our clients and partners. 

Unlock your insure-ability. Learn more about Careers at Admiral Insurance Group.

See what it’s like to work in Admiral’s Claims department.

The Company is an equal employment opportunity employer.

The Claims Assistant will be responsible for providing administrative support to the Claims Superintendents and assist in all aspects of the claim life cycle.

• Responsible for Support Queue activities i.e. format letters mail, file/policy copies, download documents and void/stop payments in system.
• Process deductible requests and send notices to the insureds.
• Enter new losses and add documents to the system. 
• Access information in response to inquiries from attorneys, brokers, or insureds.  Respond to agents’ requests in the form of correspondence and via phone.
• Maintain records and complete projects specific to accounts handled by the Claims Superintendents.
• Review and approve payments entered by the superintendent.
• Gather necessary information for CMS reporting.
• Process all new vendor information in Contact Manager.  Check all new requests in system to prevent duplications.  Adjust and consolidate any duplicates. Process all address changes as needed.  Verify the accuracy of Tax ID numbers received from vendors with the Internal Revenue Service. Act as liaison for Finance for Tax IDs.
• Act as liaison between claims personnel and vendor when requesting files from storage site. 
• Publish claims committee schedule twice per week and provide quarterly reports to Claims Department executives.
• Submit medical malpractice reports as required by state medical boards and National Practitioner’s Data Bank.
• Responsible for the Billing Inbox.  Review all independent adjuster invoices under $1,000 for compliance with guidelines.  Create activities for the superintendents to process invoices in source system.  Update rates and respond to any inquiries for LEX. 
• Additional projects as assigned.

• High School Diploma required. Associate or Bachelor’s Degree, preferred.
• Minimum of 1-2 years of administrative support experience.
• Insurance industry knowledge is a plus.
• Ability to assess priorities and manage deadlines effectively.
• Effective communication skills, both verbal and written.
• Strong organizational skills.
• Proficiency with MS Office Suite.