Program Manager, Psychology Department

Reporting to the Department Chair, the Department Coordinator is responsible for monitoring the daily operations of the PsyD program and providing high-level administrative support to the Program Chair, Associate Chair, faculty, and students. This role serves as the primary point of contact for PsyD students and faculty, ensuring excellent customer service, timely response to inquiries, and appropriate referrals as needed.

Education/Experience:

Required:

• Bachelor’s degree in Psychology, Higher Education Administration, Business Administration, or a related field.

• 3–5 years of administrative or academic program support experience, preferably within a higher education environment.

Preferred:

• Master’s degree in Higher Education Administration, Counseling, Psychology, Business Administration, or a related field.

• Experience supporting faculty, academic processes (e.g., dissertations, licensure preparation, accreditation activities), and student advising functions.

• Familiarity with FERPA regulations and best practices in student records management.

Essential Duties and Responsibilities 

Program Operations and Student Support

• Serve as the primary liaison for PsyD students and faculty, addressing inquiries and concerns promptly and professionally.

• Develop and implement process improvements to streamline workflow and increase efficiency.

• Assist students and faculty with room reservations, exam proctoring, and test room assignments.

Comprehensive Qualifying Exam Management

• Manage ACQE and ICQE processes for second- and third-year PsyD students.

• Vet submissions for completeness and assign exams to faculty reviewers based on area of expertise and practicum client age.

• Notify faculty and students of assignments, track deadlines, and follow up as needed.

• Record and report CQE results to students, faculty advisors, the Program Chair, and Registrar’s Office.

• Maintain comprehensive CQE databases for tracking purposes.

Dissertation Administration

• Serve as Adler University's ProQuest ETD Administrator for PsyD dissertations.

• Manage all aspects of dissertation submission, communication, notification, and publishing.

• Maintain dissertation tracking databases and liaise with Registrar and Academic Affairs to confirm degree completion.

Licensure Study Materials (EPPP) Management

• Oversee order management and fulfillment process for EPPP licensure materials for alumni and graduating students.

• Verify eligibility, maintain tracking sheets, and handle invoice processing.

Faculty Advisor Assignment

• Manage faculty/student advisor assignments within Colleague, ensuring accuracy and resolving any issues in collaboration with faculty and Registrar’s Office.

• Track advisor assignments throughout students’ enrollment.

Document and Records Management

• Create and maintain systems for tracking academic milestones, forms, and program-specific documents.

• Work with students, Program Chair, and Registrar to resolve documentation issues such as LOAs, grade changes, and add/drop forms.

Annual Student Review Coordination

• Plan and manage the logistics for the Annual Student Review of 400 PsyD students.

• Coordinate form collection, dissemination, and data management while maintaining strict FERPA confidentiality.

• Manage catering and on-site logistics for the review day.

Accreditation and Data Reporting

• Collaborate with the Executive Assistant to Academic Affairs and Business Intelligence Developer to collect data for the Annual Report Online (ARO) and support accreditation processes.

• Work with PsyD Leadership on APA site visit preparation and Self-Study completion.

Communications and Web Management

• Manage PsyD program content on Adler Connect to ensure students and faculty have access to current resources and communication.

• Ensure all content is accurate, timely, and user-friendly.

Honor Society (Psi Chi) Coordination

• Supervise Psi Chi Honor Society application process.

Collaboration and Leadership

• Actively participate as a member of the PsyD Leadership Team, Diversity Committee, and Core Faculty Search Committee.

• Collaborate with Student Finance, Student Services, and other departments to ensure student services and resources are effectively delivered.

• Manage and train the program’s Administrative Assistant and Federal Work Study (FWS) student hires on best practices.

Other Duties

• Support and advance the mission, vision, and values of Adler University.

• Adhere to all confidentiality requirements.

• Maintain strong written communication skills, including editing, grammar, and professional correspondence.

• Utilize email, scheduling tools, spreadsheets, databases, and web applications efficiently.

• Assist with meeting planning, preparation, and execution.

• Perform special projects as assigned.

Work Environment:  The usual and customary methods of performing the jobs functions require the following physical demands: some lifting, carrying, pushing, and/or pulling and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment. 

Compensation Range: $60,000.00-$80,000.00

Universal Core Behaviors: 

Communication: