What are the responsibilities and job description for the Operations Analyst position at Aditi Consulting?
Payrate: $35.00 - $40.00/hr.
Summary:
The Knowledge Operations Specialist will provide critical support to the Legal and Corporate Affairs Knowledge and Enablement Management (KEM) team during a four-month contract period. This role will focus on enterprise policy updates, knowledge article publishing, and operational support to ensure seamless continuation of knowledge operations workflows.
Responsibilities:
- Knowledge Article Management:
- Support knowledge updates and publishing across Confluence and multiple orgs (Org62, Legal Ops, Peopleforce, Supportforce)
- Assist with knowledge content governance and quality assurance processes
- Support CAP Compass content updates and cross-linking initiatives
- Help maintain AI-ready knowledge formats and structures
- Policy & Documentation Support:
- Assist with enterprise policy management, updates and publication in Confluence
- Assist with Standard Operating Procedures (SOPs) reviews and updates
- Administrative & Project Support:
- Help manage the queue of knowledge requests with the team and assist with matters ticketing and workflow improvements
- Support management of legal knowledge subscriptions and Do Not Call list management and updates
- Submit regular status reports on progress
Required Skills & Experience:
- 3-5 years experience in knowledge management/operations, legal operations, or similar field
- Strong project coordination and administrative skills
- Experience with content management systems and documentation workflows
- Excellent attention to detail and ability to manage multiple priorities
- Strong written communication skills
- Ability to work independently with minimal supervision
Preferred
- Experience with platforms and knowledge base management
- Familiarity with legal or compliance documentation
- Background in policy management
- Knowledge of AI/agent content preparation
Pay Transparency: The typical base pay for this role across the U.S. is: $35.00 - $40.00/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.
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Salary : $35 - $40