CWK - General Administrator

Payrate: $28.00 - $29.00/hr.

Summary:
The role will report to Manager, Benefits with day-to-day operations aligned closely with the benefits roadmap. The nature of the role may change in different phases such as designing globally initially and then supporting local implementation.

Responsibilities:

• This role requires keen attention to detail with a strong understanding of business analysis best practices.
• Effective collaboration with vendors, management, and employees.
• Troubleshoot and respond to inquiries from employees and key stakeholders
• Create and maintain documentation and standards.
• Manage the benefits reconciliation process
• Manage the leave of absence process
• Gather and document business requirements and functional specifications.
• Develop acceptance test scenarios and participate in testing activities.
• Timely delivery of workstream/team responsibilities.
• Work supportively and collaboratively with other teams, building relationships with key stakeholders.
• Proactive in seeking information, challenging norms, and driving efficiency
• Work in a matrixed, international, and virtual environment.
• Work on multiple projects/tasks at a time.
• Work as part of a global team, thinking globally
• Some out of hours working to support the global organization.

Skills:

• Communication skills: Excellent verbal communication skills and able to collaborate with others on problem solving and requirements gathering sessions. Happy to work with teams to educate and spread ideas. Excellent written skills to communicate documentation.
• Time Management: Excellent organizational skills with the ability to manage and balance multiple priorities in a fast-paced, complex business environment, coupled with the aptitude to set priorities, manage deadlines, and make bold data-driven decisions
• Judgement and problem-solving skills: Proactive problem solver, naturally inquisitive and independent critical thinker with a creative mindset
• Customer service orientation: Self-motivated individual with a strong customer service mindset and are adept to working in a team-oriented, collaborative environment with the ability to build credibility and trust from staff and internal and external constituencies.

Pay Transparency: The typical base pay for this role across the U.S. is: $28.00 - $29.00/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

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