Lighting / Order Processing Associate - The Home Center

Description

COMPANY OVERVIEW: Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products.

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise. that make their teams valued partners nationwide.

Lighting / Order Processing Associate

Holly Springs, NC

Join a Team That Feels Like Family

At The Home Center Flooring & Lighting, we believe our people are the foundation of everything we do. For nearly 50 years, we've built our reputation by treating our customers—and one another—like family. While we've grown and are now proudly part of Artisan Design Group (ADG), a Lowe's company, we've never lost the close-knit culture, teamwork, and personal relationships that have made The Home Center such a special place to work.

Help Bring Every Project to Life

At The Home Center Flooring & Lighting, every successful installation begins with exceptional coordination behind the scenes. As an , you'll play a key role in delivering an outstanding customer experience by ensuring hundreds of residential flooring projects move accurately and efficiently from customer selection to installation.

This is a fast-paced, collaborative role where no two days are the same. You'll partner with builders, customers, installers, and internal teams while managing a high volume of active projects. If you're energized by organization, thrive in a dynamic environment, enjoy solving problems, and take pride in getting the details right, you'll fit right in with our close-knit team.

What You'll Do

As an Order Processing Associate, you will:

• Coordinate and manage a high volume of residential lighting projects throughout the order lifecycle.
• Enter customer selections accurately into our order management system while ensuring alignment with builder specifications and project schedules.
• Create, maintain, and update electronic project files for more than 800 active jobs.
• Process builder and homeowner reselection requests quickly and accurately.
• Review project documentation for completeness, identifying and resolving missing or inaccurate information before it impacts project timelines.
• Serve as a trusted point of contact for builders, customers, installers, vendors, and internal team members by providing timely, professional communication.
• Partner across departments to ensure projects remain on schedule while delivering an exceptional customer experience.
• Continuously prioritize competing deadlines while maintaining a high level of accuracy and organization.
  
  

What Makes You Successful

The ideal candidate enjoys working in a fast-paced environment where priorities shift throughout the day and every detail matters. You are someone who naturally stays organized, communicates effectively, and enjoys being part of a collaborative team.

You'll Be Successful If You

• Thrive while managing multiple priorities and deadlines simultaneously.
• Have exceptional attention to detail and take pride in producing accurate work.
• Enjoy working in a high-volume environment with hundreds of active projects.
• Are adaptable and comfortable navigating changing priorities.
• Communicate professionally with both internal and external customers.
• Value teamwork, welcome feedback, and enjoy learning from others.
• Demonstrate respect, professionalism, and a positive attitude toward coworkers and customers alike.