Team Lead, Billing Services

Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology. At Aderant, the “A” is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the “A”. We bring the “A” to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work – ideas, experience, and passion – to drive our mission forward. Our people are our strength. The Team Lead of Billing Services will be responsible for the leadership of the services billing team, including the timely billing and accounting for professional services and billable expenses based on fixed fee, time & materials, and other contractual terms. This is a full-time, permanent position located in our Corporate Headquarters office in Atlanta with a hybrid in-office schedule. Key Responsibilities Billing Operations & Accuracy Lead the end-to-end monthly billing cycle for professional services and billable expenses, ensuring invoices are prepared, reviewed, and delivered in alignment with contractual terms and internal deadlines. Generate and validate service-related invoices using Sage Intacct, Salesforce, and SuiteProjects (OpenAir), ensuring data consistency across platforms. Monitor daily billing activities to ensure accuracy, timeliness, and compliance with company policies and procedures. Collaboration & Issue Resolution Partner closely with the Professional Services team to stay informed on project status, contract terms, and client expectations. Investigate and resolve client billing inquiries, implementing corrective actions and communicating outcomes effectively. Reporting & Compliance Prepare and deliver accurate monthly billing and revenue reports to management. Review and account for revenue in accordance with ASC-606 guidelines. Lead month-end close activities, including financial reporting and audit support during high-volume periods. Leadership & Team Development Supervise and support the Billing Services team, setting clear performance expectations and fostering a collaborative work environment. Provide guidance and mentorship to team members, promoting continuous improvement and professional growth. Ad Hoc & Analytical Support Conduct services and expense-related analysis as needed to support decision-making. Respond to ad hoc requests with agility and attention to detail. Qualifications & Skills Education & Experience Bachelor’s degree in Finance, Accounting, or a related field. 3–5 years of experience in billing and revenue accounting, preferably in a professional services or software environment. Prior experience with Sage Intacct, Salesforce, and SuiteProjects (OpenAir), or similar accounting and project management tools. Technical Proficiency Advanced proficiency in Microsoft Excel, including pivot tables, XLOOKUP, SUMIFS, and other analytical functions. Strong working knowledge of Microsoft Outlook for managing emails, meetings, and tasks. Familiarity with ASC-606 revenue recognition standards and their application in service billing. Communication & Collaboration Clear and effective verbal and written communication skills. Ability to explain complex billing procedures and contract terms to both internal teams and external clients. Strong customer service orientation with a proactive approach to resolving inquiries and issues. Leadership & Accountability Proven ability to lead, support, and develop team members while setting clear performance expectations. Dependable, punctual, and committed to meeting deadlines in a fast-paced environment. High attention to detail with a strong focus on accuracy and process adherence. Problem Solving & Organization Proactive and analytical mindset with a strong ability to identify and resolve issues. Excellent organizational and time management skills, with the ability to manage multiple priorities and deadlines. Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology. At Aderant, the “A” is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the “A”. We bring the “A” to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work – ideas, experience, and passion – to drive our mission forward. Our people are our strength.