What are the responsibilities and job description for the Partial Services Coordinator position at Adelphoi?
Partial Services Coordinator
The Partial Services Coordinator plays a pivotal role in helping children and adolescents access the care they need at the right time. As a key member of our clinical team, you’ll guide families, providers, and school partners through the referral, admission, and care‑coordination process, ensuring every young person enters treatment feeling supported, informed, and safe.
This full‑time position follows the school calendar and offers flexible working hours within that schedule, making it ideal for professionals who value balance while contributing to life‑changing work.
Key Responsibilities:
- Build and maintain referral relationships with hospitals, schools, community agencies, and behavioral health partners.
- Respond to referral inquiries, request and review clinical information, and determine initial medical necessity eligibility.
- Coordinate referral, admission, transition, and discharge processes across program sites.
- Enter and track referral, insurance, and authorization information in the EHR and related systems.
- Communicate referral and admission status with clinical leaders, psychiatrists, therapists, principals, and families.
- Support medical care services by coordinating case information, medical necessity details, and treatment access needs.
- Facilitate pharmaceutical communication with prescribing providers, treatment teams, and families regarding medication-related information.
- Provide medical education and guidance to families and referral partners to support informed participation in care.
Knowledge, Skills & Abilities:
- Proficiency in EHR systems, Microsoft Office, Google Suite, and virtual meeting platforms preferred.
- Strong communication, organization, and relationship-building skills.
- Knowledge of referral, admission, insurance authorization, medical terminology, and discharge workflows.
- Ability to summarize medical necessity and coordinate care with multidisciplinary teams.
- Understanding of medical care services, pharmaceutical/insurance communication, and family-facing medical education.
- Ability to remain calm and professional in fast-paced clinical environments.
- Able and willing to travel locally 2-3 times/week.
Education & Experience Requirements:
- Bachelor’s degree in nursing, psychology, social work, or related mental health and/or medical services field.
- Minimum of one year of experience (internship experience will be considered).
- RN or LPN License strongly preferred
Schedule: Flexible Hybrid, Monday - Friday
#PursueExcellence