Client Engagement Manager

Position: Client Engagement/Business Development Manager

Location: New Rochelle, NY (Fully on-site)

Salary: $65K-$70K Bonus

Growing Non-Profit trade organization seeks new Development Manager to join their team

Responsibilities:

• Responsible for maintaining the quality & integrity of the company’s donor database & fundraising platform.
• Strategic implementation of donor engagement & stewardship for continued support working collaboratively with Finance, Development & Programming departments.
• Create, track and generate donor reports and grants for the CEO, CFOO, Chief Program Officer, Director of Development. Donor revenue streams include High Net Worth, Corporates, Foundations, donors.
• Work with CEO on high level donor presentations researching prospects and putting together presentations that are data driven.
• Work with CEO to manage Board administration and leads.
• Process all financial gifts made to the organization by individual, foundation, and corporate donors working collaboratively with the Finance to reconcile all gifts.
• Design and run reports, exports, and mailing lists for appeals, newsletters, and events. This includes customer segmentation reports.
• Manage event data tracking, including attendee information and post-event reporting.
• Create and distribute gift summary reports and conduct reconciliations for gift campaigns and special events.
• Secure and manage small accounts and donors.
• Assist CEO, Director of Development and Strategic Partnership, Communications/PR, Grants, and Marketing teams on special projects and events.
• Ensure syncing of all donor and communication platforms with the MyClubHub/Salesforce donor database and Go Lively fundraising platform researching/exploring/implementing tools for integration.
• Create policies and procedures based on database best practices for maintaining integrity and data health of the organization’s MyClubHub/Salesforce donor database and Go Lively fundraising platform. Support in training staff in basic use.

Qualifications & Skills

• Bachelor’s degree from an accredited college or university in business administration, related fields and or equivalent experience
• 2-4 years’ experience with client engagement, pipeline management, outbound networking
• 2-4 years’ experience in a Salesforce CRM (or Similar) environment.
• Experience working with a fast-paced, mission-focused nonprofit environment preferred
• Highly proficient in utilizing Microsoft Office (Specifically Excel and Power Point, Word)