Technical Support Specialist

6 month Contract-to-Hire - benefits available during contract and full benefits, PTO, 401k etc upon permanent employee conversion

$30-38/hr W2 - paid weekly

Onsite M-F in Houlton, ME 8am-5pm shift

Required - Top 3:

1. Customer facing – excellent soft skills
2. Desktop Support skills (Microsoft/O365, PC’s, Wise Terminals, very general)
3. Managing client expectations and working with vendors

Years’ Experience/Degree Requirements/Certification:

2-5 years

Duties

• Provide hands-on and remote end user support for an assigned territory via phone, email, and in person.
• Install and maintain hardware and software for desktops, laptops, servers, smartphones, printers, and conference room equipment on the network.
• Diagnose and troubleshoot hardware and software for desktops, laptops, servers, smartphones, printers, and conference room equipment on the network.