Mailroom and Printing Operations Assistant

Job Title: Mailroom & Print Operations Assistant

Industry: Public Policy / Professional Services

Location (City, State): Washington, DC

Assignment Type: Contract-to-Hire (3–4 month evaluation period)

Pay: $18–$20/hour

Work Schedule:

Monday–Friday | 9:00 AM – 5:00 PM | 100% Onsite

Benefits:

This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is hiring on behalf of our client, a well-established organization in the public policy space, seeking a Mailroom & Print Operations Assistant to support their facilities and workplace services team. This is an excellent opportunity for someone who enjoys hands-on operational work in a professional office environment and is interested in long-term growth.

Job Description:

The Mailroom & Print Operations Assistant will support daily mail distribution, digital printing services, and general facilities operations. This role requires strong attention to detail, customer service skills, and the ability to manage multiple operational tasks in a fast-paced office setting.

Key Responsibilities:

• Operate digital press and high-volume copier equipment (Canon or similar systems) to complete print production projects including bound materials and large-scale mailings
• Manage incoming print requests via email and in person, ensuring timely and accurate completion
• Perform basic troubleshooting on printers, copiers, and mail equipment; escalate service needs when necessary
• Process and distribute incoming, outgoing, and interoffice mail
• Coordinate shipments and courier deliveries (UPS, FedEx, USPS) and track outbound packages
• Meter and code outgoing mail in accordance with postal guidelines
• Maintain inventory of toner and mailroom supplies; place orders as needed
• Provide support at the front desk when needed, including greeting visitors and managing phone coverage
• Assist with meeting room setups, small office moves, and general facilities support tasks
• Respond to employee inquiries regarding print jobs, mailing procedures, and delivery timelines

Qualifications:

• 1–3 years of experience in a professional office, print shop, mailroom, or digital production environment (additional experience welcomed)
• Hands-on experience operating Canon digital press equipment or similar high-volume print machines
• Strong communication and customer service skills
• Detail-oriented with strong organizational skills
• Comfortable working both independently and as part of a team
• High school diploma or GED required
• Ability to lift up to 50 lbs and remain on feet for extended periods
• Spanish language skills are a plus

Additional Details:

• 40 hours per week
• Overtime eligible with supervisor approval
• Team environment with opportunity for long-term growth

Perks:

• Opportunity to join a stable and mission-driven organization
• Exposure to facilities and operations leadership
• Hands-on operational experience in a professional office setting
• Potential for long-term career development

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.