What are the responsibilities and job description for the Client Relationship Manager position at Addison Group?
Job Title: Client Relations Manager
Location: On-site (Fargo, ND; Hybrid after ~6 months)
Industry: Commercial & Multi-Family Services
Employment Type: Direct Hire
Pay: $67,000 – $78,000/year
About the Opportunity:
A rapidly growing organization in the commercial and multi-family services space is seeking a Client Relations Manager to support expansion in the Fargo market. This role is ideal for someone who thrives in a client-facing environment, enjoys building long-term relationships, and has a strong ability to drive business growth.
This is a great opportunity to join a small, growing local team and make an immediate impact by developing client partnerships and expanding service offerings.
Key Responsibilities:
Build and maintain strong relationships with commercial and multi-family clients
Conduct onsite visits and proactively assess and address client needs
Identify opportunities to upsell and expand services within existing and new accounts
Act as the primary point of contact for client communication and support
Partner with internal teams to ensure seamless service delivery
Represent the organization at local events, trade shows, and industry functions
Track and report on client activity, trends, and growth opportunities
Qualifications:
Experience in client relationship management, account management, or business development
Proven ability to generate new business and grow existing accounts
Strong communication and interpersonal skills
Ability to manage multiple client relationships simultaneously
Willingness to travel locally (~50%) for onsite client visits
Valid driver’s license required
Preferred Background:
Experience in restoration or related service-based industries
Exposure to commercial or multi-family property management
Experience with event marketing or trade shows
Additional Details:
Standard business hours
Onsite role for the first ~6 months, transitioning to hybrid
Local travel within the Fargo/Moorhead area (~50%)
Small, growing team environment
Why Apply?
Competitive compensation and comprehensive benefits package
Opportunity to join a growing organization with strong market presence
High-impact, client-facing role with autonomy
Collaborative and team-oriented environment
Addison Group is an Equal Opportunity Employer.
We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with federal, state, and local laws. Reasonable accommodations are available for qualified individuals with disabilities upon request.
Salary : $67,000 - $78,000