Accounts Receivable Analyst

Position Summary

We are seeking a detail-oriented Accounts Receivable Analyst to support the organization's receivables function by managing customer accounts, improving collection performance, and resolving billing discrepancies. This role combines day-to-day accounts receivable responsibilities with analytical reporting, account research, and process improvement initiatives to help optimize cash flow and financial operations.

The ideal candidate enjoys solving complex account issues, working with financial data, and collaborating across departments to improve collection results and customer account accuracy.

Key Responsibilities

• Manage a portfolio of customer accounts and oversee collection activities to ensure timely payment.
• Review aging reports and prioritize collection efforts based on risk and outstanding balances.
• Research and resolve billing discrepancies, payment issues, deductions, and unapplied cash.
• Perform account reconciliations to ensure customer balances are accurate and current.
• Process customer payments and maintain accurate accounts receivable records.
• Analyze collection trends, aging metrics, and Days Sales Outstanding (DSO) to identify improvement opportunities.
• Support account cleanup initiatives by reviewing and updating customer account information.
• Partner with internal departments to resolve invoicing, billing, and payment-related issues.
• Maintain detailed documentation of collection activities, account status, and customer communications.
• Prepare reports and account analyses for management.
• Assist with month-end AR reporting and additional accounting support as needed.
• Recommend process improvements that enhance collection efficiency and overall AR performance.

Required Qualifications

• 1–3 years of Accounts Receivable, collections, or accounting experience.
• Experience managing high-volume customer accounts and collections.
• Strong understanding of accounts receivable processes, reconciliations, and customer account management.
• Experience analyzing aging reports, collection performance, and DSO metrics.
• Proficiency with Microsoft Excel and ERP/accounting software.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to work independently while managing multiple priorities in a fast-paced environment.