What are the responsibilities and job description for the Receptionist / Office Support position at Addie Water Systems, Inc.?
Overview
We are seeking a professional and organized Receptionist / Office Support to join our team. This role is essential in maintaining smooth office operations, providing excellent customer service, and supporting administrative functions. The ideal candidate will possess strong communication skills, proficiency with office software, and the ability to manage multiple tasks efficiently. Bilingual abilities and experience in office management or clerical support are highly valued. This position offers an opportunity to be a vital part of a dynamic office environment, contributing to overall organizational success. LASTLY, THE ABILITY TO WORK AS A TEAM, is REQUIRED.
Duties
- Greet visitors and clients at the front desk with professionalism and courtesy
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Schedule appointments, manage calendars, and coordinate meetings using Microsoft Office and Google Workspace tools
- Perform data entry, filing, and maintain accurate records using various software programs.
- Handle incoming and outgoing correspondence, including emails and mail distribution
- Provide customer support by addressing inquiries promptly and effectively
- Assist with administrative tasks such as proofreading documents, managing office supplies, and organizing files
- Support bookkeeping activities as needed, including basic data entry and record keeping
- Maintain a clean and organized reception area to ensure a welcoming environment for visitors
Requirements
- Proven experience in office administration, clerical work, or receptionist roles
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills
- Experience with multi-line phone systems and front desk operations
- Knowledge of QuickBooks or bookkeeping experience is a plus
- Excellent organizational skills with the ability to prioritize tasks effectively
- Strong communication skills with professional phone etiquette; bilingual abilities are highly desirable
- Attention to detail for proofreading and data accuracy
- Ability to handle multiple responsibilities efficiently in a fast-paced environment
- Previous experience in customer service or customer support roles preferred
- Familiarity with office management practices and administrative procedures
- Personal assistant or medical/dental receptionist experience is advantageous but not required
Pay: $15.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $25