Permit Technician - City of Plant City

Permit Technician

Pay Rate: $21.00/HR.

Plant City, FL

Schedule: 7:30am to 5pm Monday - Friday

Position Summary:

Performs administrative and technical work in the building and business development review function of the department; processes applications for building, and related permits; schedules and records building inspections; interacts with developers, contractors and general public on related permitting and building issues. Assists on Clerical, secretarial and staff assistant work. Works on operating a PC using current word processing and spreadsheet software.

Essential Duties and Responsibilities: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Process permits, receives permit and project applications and verifies all information necessary for plan review and fee calculation; issues permit number; prepares files, hard cards and fee receipts. Maintains or add new contractor’s licenses, authorize agents, insurance and worker’s compensation. Prepares construction plans for examiners review and permitting.
• Assists citizens/customers of the department in a friendly, courteous, professional manner using clear oral and written business communications.
• Serves as the liaison to contractors, subcontractors and homeowners during the permitting process.
• Receives and schedules inspections for inspectors in, Building, also Planning/Zoning, Fire Department and Engineering when applicable. Processes Certificates of Occupancy, Completion and Temporary when requested. Coordinates all electrical releases with Tampa Electric Company.
• Receives and processes code complaints.
• Inputs permit data into Munis program using windows internet explorer based software. Permitting tech has access to retrieve emails from Building centralized email address. Contractors, Realtors, Business and Home Owners have access to this email to answer Building or Code questions or give estimated cost on a plan or permit cost.
• Provides information to developers, contractors and the general public on building issues, property information, procedures, and ordinances.
• Assists with administrative tasks in the department, such as answering phones from customers or contractors, and making sure that any calls not associated with the Building Department are referred to the proper extensions. Also type correspondence, distribute of US or Interoffice mail and reports, scanning, filing and records retention.
• Types correspondence, memos, reports, records and orders from rough drafts. Copy various documents, sorts, verifies, files, and/or pulls from files, correspondence and records. Maintains various files.
• Compiles and prepares information for annual budget. Processes purchase orders and maintains department purchase order and budget accounts.
• Sets up and maintains specialized office files. Files letters, reports and related technical information in the prescribed manner. Assembles information for others use. Opens and processes mail. Undertake administrative duties including photocopying, filing, typing correspondence, incoming and outgoing mail, in a professional and timely manner. Provides information or enters data into Munis computer containing technical terminology. Retrieves data for reports.

• Performs research and retrieval of records. Assists in the preparation and maintenance of department records.

• Functions as office receptionist and maintains office supplies.

• Receives and resolves or refers citizen complaints or requests for service.

• Assists with department special events and projects.

• Performs other related duties as required.

Knowledge, Skills, and Abilities for Permit Technician:

• Working knowledge & experience with Microsoft Office Suite; Word, Excel, Powerpoint, etc.

• Knowledge of building permits operation practices and procedures.

• Knowledge of office practices and procedures.

• Knowledge of business English, grammar, spelling and basic math.

• Ability to make decisions based on department policy.

• Ability to establish and maintain effective working relationships with other employees, departments, government officials and the public.

• Ability to learn the operating practices of municipal government.

• Ability to effectively communicate orally and in writing, and follow professional protocol.

• Ability to provide customer service orientation.

• Ability to work in a team.

• Ability to plan and organize.

• Ability to deal with upset or irate customers.

• Ability to work the hours of 7:30AM until 5:00PM.

• Ability to type 40 words per minute and use a computer.

Education and Experience:

• Graduation from an accredited high school or possession of an acceptable equivalency diploma.
• Six months of general clerical experience or any related combination of training and experience.

Certificates and Licenses:

• Valid Florida driver’s license
• ICC Permit Technician Certification within 1 year from date of employment

Supervisory Responsibilities:

• N/A