What are the responsibilities and job description for the Customer Service Clerk / Greeter position at Ad-Vance Talent Solutions?
Customer Service Clerk / Greeter
Temp-to-Hire
Schedule: Monday–Friday, 7:55 a.m.–5 p.m.
Locations (REQUIRED): Wildwood, Bushnell, and The Villages
Pay: Starting at $15.21 (Based on experience)
IMPORTANT – PLEASE READ BEFORE APPLYING
- Must be able to work at ALL three locations listed above. No exceptions.
- This is a public-facing role with standing, walking, and customer interaction throughout the day.
Job Summary
This position supports the Sumter County Tax Collector’s Office by providing front-line customer service, phone support, clerical assistance, and road test administration. You will be the first point of contact for the public and play a key role in ensuring efficient, courteous service.
Minimum Qualifications
- High school diploma or GED
- At least one (1) year of clerical and/or customer service experience
- Valid Florida driver’s license with a driving record acceptable to the insurance provider
- Ability to work in Wildwood, Bushnell, and The Villages
- Strong customer service skills and attention to detail
Essential Job Duties
- Greet customers, determine the purpose of their visit, and direct or escort them appropriately
- Resolve routine customer questions and complaints professionally
- Physically verify vehicle identification numbers (VINs)
- Answer and route phone calls; provide information and take messages
- Enter and retrieve data using computer-based systems
- Perform general clerical duties, including record retrieval and research
- Prepare and verify receipts, forms, and payment-related documents
- Process incoming and outgoing mail
- Administer and monitor road tests
- Operate office equipment such as copiers and standard office machines
- Maintain regular and reliable attendance
- Stand and walk for extended periods throughout the workday
County Policy Requirements (Mandatory)
- No visible tattoos above the T-shirt line or on the hands
Physical Requirements
- Fairly physical role
- Requires frequent standing and walking for long periods. IND3