What are the responsibilities and job description for the Customer Service & AP/PO Coordinator position at Ad-Vance Talent Solutions?
Customer Service & AP/PO Coordinator
Location: Bradenton, FL
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Pay Rate: $21.00/hour
Employment Type: Full-Time
Position Summary
Ad-vance Talent Solutions is seeking a dependable and customer-focused Customer Service & AP/PO Coordinator to support daily office operations. This position will be responsible for issuing purchase orders, processing invoices, answering and routing incoming calls, and assisting customers with billing and service-related questions.
The ideal candidate will be organized, professional, detail-oriented and comfortable balancing administrative responsibilities with frequent customer interaction.
Essential Responsibilities
- Issue and maintain purchase orders (POs) accurately and in a timely manner.
- Process invoices and assist with accounts payable-related activities.
- Answer incoming telephone calls professionally and courteously.
- Route calls to the appropriate department or employee.
- Serve as a primary point of contact for customers with billing and service inquiries.
- Research customer questions and work to resolve issues promptly.
- Communicate professionally with customers, vendors and internal departments.
- Maintain accurate records and documentation.
- Assist with general administrative and clerical duties as needed.
- Follow company procedures and maintain confidentiality of customer and company information.
- Provide excellent customer service while managing multiple priorities.
Qualifications
- Previous customer service, administrative, accounts payable, purchasing or office experience preferred.
- Strong telephone and communication skills.
- Excellent attention to detail and organizational abilities.
- Comfortable working with invoices, purchase orders and basic financial information.
- Ability to handle customer concerns professionally and calmly.
- Strong computer skills and ability to learn company-specific software.
- Ability to multitask in a busy office environment.
- Professional, dependable and team-oriented.
- Strong problem-solving skills.
Ideal Candidate
The ideal candidate will be someone who enjoys both administrative work and interacting with people. They should be comfortable answering phones and helping customers while also having the attention to detail necessary to process invoices and purchase orders accurately.