What are the responsibilities and job description for the Security Receptionist position at Acuity Insurance?
Acuity is seeking a Security Receptionist to serve as the primary front desk contact, responsible for guest management, assisting employees, and providing administrative support while maintaining awareness of physical security protocols to promote a safe and professional workplace.
Internal Deadline to apply: Tuesday, June 30th, 2026
ESSENTIAL FUNCTIONS:
High school diploma or equivalent required. Additional training or coursework in security, business administration, criminal justice, or a related field is preferred.
EXPERIENCE:
Prior experience in reception, administrative support, customer service, or security-related roles strongly preferred.
OTHER QUALIFICATIONS:
This job is classified as nonexempt.
For this role, Acuity offers a comprehensive benefits package, including a generous 401(k) contribution, medical, dental, vision, life and disability insurance, paid time off, an Employee Assistance Program, and more. A full description of benefits and eligibility will be provided to candidates during the hiring process.
We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Acuity will include at least one in-person interview during the hiring process for all positions.
If you have a disability and require reasonable accommodations to apply or during the interview process, including for in-person interviews, please contact our Talent Acquisition team at careers@acuity.com. Acuity is dedicated to offering reasonable accommodations during our recruitment process for qualified individuals.
Internal Deadline to apply: Tuesday, June 30th, 2026
ESSENTIAL FUNCTIONS:
- Serves as the first point of contact and maintains a visible security presence at campus entry points.
- Oversees visitor management processes, including monitoring the entry and exit of guests at Acuity Headquarters.
- Appropriately addresses unauthorized individuals and accurately documents all interactions and incidents.
- Assists with the creation, implementation, enforcement, and update of formal security procedures.
- Tracks and coordinates physical security access requests.
- Creates newsletter articles pertaining to security topics.
- Supports weekly testing and validation of security operations software and procedures.
- Maintains authorization paperwork and Log of Issued Keys.
- Assists in the annual tornado, fire alarm and intruder drills at Corporate Headquarters.
- Tracks and manages inventory. Places orders to ensure consistent availability of security, wellness, and general office supplies.
- Coordinates special events by communicating with internal and external partners to ensure successful planning and execution. Assists during events as needed, including off hours.
- Communicates with emergency services and external agencies.
- Oversees Lost and Found operations.
- Regular and predictable attendance.
- May be required to work from alternate company locations as needed for training, business continuity, or emergency recovery operations.
- Performs other duties as assigned.
High school diploma or equivalent required. Additional training or coursework in security, business administration, criminal justice, or a related field is preferred.
EXPERIENCE:
Prior experience in reception, administrative support, customer service, or security-related roles strongly preferred.
OTHER QUALIFICATIONS:
- Strong organizational, teamwork, interpersonal and conflict resolution skills.
- Ability to communicate effectively both verbally and in writing with all levels of management, employees and service providers.
- Work mode will be onsite.
- Professional appearance and demeanor representing the organization positively at all times.
- High degree of skill in analytical thinking and problem solving.
- High level of professionalism and confidentiality when handling sensitive information.
- Ability to stay calm under pressure, set priorities, multi-task and meet deadlines.
- Strong administrative/computer skills with the ability to create and maintain Word and Excel documents.
- Near perfect attendance and schedule flexibility to meet the ongoing demands of a dynamic environment/facility. Shifts to be worked between 7:00 am and 4:30 pm.
This job is classified as nonexempt.
For this role, Acuity offers a comprehensive benefits package, including a generous 401(k) contribution, medical, dental, vision, life and disability insurance, paid time off, an Employee Assistance Program, and more. A full description of benefits and eligibility will be provided to candidates during the hiring process.
We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Acuity will include at least one in-person interview during the hiring process for all positions.
If you have a disability and require reasonable accommodations to apply or during the interview process, including for in-person interviews, please contact our Talent Acquisition team at careers@acuity.com. Acuity is dedicated to offering reasonable accommodations during our recruitment process for qualified individuals.