Business Analyst

Acuity is seeking entry level and experienced Business Analysts who will partner with various internal and external customers to identify, evaluate, and develop systems, procedures and practices, which are streamlined and meet the business needs of the company. This position focuses on project management, analyzing and optimizing business processes and systems, as opposed to business analytics.

Those in this position may be able to work remotely.

ESSENTIAL FUNCTIONS:

• Effectively and openly communicate with customers at all levels, including employees, agents, vendors, and stakeholders – welcome their input and feedback to shape the overall customer experience.
• Encourage and participate in cross functional teamwork to achieve common goals and promote strategic visions, while thoughtfully committing to and delivering upon milestone target dates.
• Analyze data and requirements to develop technical or workflow/process solutions, draft or update specifications, and provide user-acceptance testing and production support.
• Ability to explain issues and resolutions to technical and non-technical staff.
• Assure appropriate documentation to communicate business needs.
• Coordinate and conduct training as needed.
• Provide thoughtful peer-to-peer feedback that improves the team and facilitates positive change; at times, may directly mentor.
• Periodic travel may be required for industry or technology conferences, and training/professional development.
• Participate in professional development activities.
• Regular and predictable attendance.
• Performs other duties as assigned.

EDUCATION:

Bachelor's degree. Diverse backgrounds welcome - including business or technical orientation, along with liberal arts majors.

EXPERIENCE:

Entry level and experienced candidates welcome. Familiarity with agile and/or project management practices preferred. Background in business process mapping, workflow analysis, or staffing metrics desired.

OTHER QUALIFICATIONS:

• Embrace the Business Consulting brand as a Partner in Excellence and Innovation through a positive, collaborative, and respectful attitude towards others.
• Engage people from varied disciplines and settings.
• Ability to quickly adapt to change through utilization of new concepts and technologies.
• Excellent skills in verbal and written communications, and interpersonal interactions.
• Strong capabilities in research, critical thinking, and analysis that are applied within disciplined project/agile product framework.
• Interest in system design and continuous improvement, from a business (non-programming) perspective.
• Effectively organize and accomplish tasks.

*Acuity does not sponsor applicants for U.S. work authorization.*

This job is classified as exempt.

The salary range for this position is $63,500 to $80,000 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities.

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local states unrelated to the performance of the work involved.