What are the responsibilities and job description for the MSP Systems Engineer position at Acture Solutions Inc?
Job Title: MSP Systems Engineer
Location: Midtown Manhattan NYC
Schedule: Mon-Fri 9a-6p Hybrid 1 day WFH
Acture Solutions is seeking a highly skilled and client facing Systems Engineer to join our Onsite Services team. This role supports multiple clients in the financial services and non-profit sector, delivering white glove project-based support in a fast-paced MSP environment. If you have a passion for designing, implementing, and managing server environments and enterprise software applications—this is your opportunity to thrive in a collaborative, fast-paced environment.
What You'll Do
• Administer and support Windows Server environments.
• Manage Active Directory and Microsoft Entra ID (Azure AD).
• Support Microsoft 365 administration and troubleshooting.
• Perform server, workstation, and application deployments.
• Manage operating system and application patching.
• Assist with backup, disaster recovery, and business continuity initiatives.
• Monitor system performance and proactively address issues.
• Troubleshoot escalated infrastructure and application issues.
• Participate in infrastructure projects, migrations, and technology refresh initiatives.
• Maintain technical documentation and contribute to knowledge-sharing efforts.
• Provide exceptional client-facing support across multiple customer environments.
What You Bring
• Bachelor's degree in Information Technology, Computer Science, or equivalent experience.
• 4-7 years of experience supporting Microsoft infrastructure environments.
• Experience with Windows Server administration.
• Experience with Microsoft 365 and Entra ID.
• Experience with virtualization technologies such as Hyper-V or VMware.
• Experience working in an MSP environment supporting multiple clients preferred.
• Strong troubleshooting and problem-solving skills.
• Excellent communication, customer service, and documentation skills.
• Relevant Microsoft, Azure, or CompTIA certifications are a plus.
Skills for Success
• Customer-first mindset.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and client requests.
• Team-oriented approach with a willingness to learn and grow.
• Strong attention to detail and follow-through.
Who We Are
Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service. At Acture Solutions, we don’t just support IT—we support people. As a trusted Managed Service Provider, we deliver secure, scalable technology solutions that help organizations thrive. We're committed to professional growth, high-quality work, and a workplace where your contributions matter.
What We Offer
• Salary range: $80,000–130,000 (based on experience)
• Medical, dental, vision, 401k, EAP, and generous paid time off
• A culture that values collaboration, respect, and real impact
Ready to Get Started?
If you're passionate about tech, love helping people, and want to grow your career in a role that makes a real difference—apply today. Valid driver’s license and background check required.
Salary : $80,000 - $130,000