What are the responsibilities and job description for the ServiceNow Technical Lead / Architect position at Activesoft, Inc.?
Requirements:
1. 10-15 years of IT experience with at least 5 years of experience as a ServiceNow Architect.
2. Strong knowledge of ITSM processes.
3. Experience in DevOps and Agile methodologies.
4. ServiceNow Certified Application Developer, Certified Implementation Specialist, and Certified System Administrator are desirable.
5. Experience in implementing, configuring and customizing ServiceNow ITSM modules.
6. Experience in designing and implementing integrations with ServiceNow using MID Server, JDBC and ODBC, Web Services, JMS, Email and other relevant technologies.
7. Understanding of ServiceNow capabilities and limitations and can clearly communicate those to customers.
8. Strong interpersonal and communication skills, and the ability to interact effectively with clients, IT management, and staff.