Demo

Service Coordinator-working w/ Individuals with Developmental Disabilities

Active Solutions Inc.
Albuquerque, NM Full Time
POSTED ON 10/17/2026
AVAILABLE BEFORE 2/13/2027

Are you looking for a rewarding career???? Are you a caring, people person?

Active Solutions Inc. is looking for a Service Coordinator to add to our AWESOME office family!!

No Experience required. We will provide the training and tools necessary to help you succeed!!

Position involves interaction with individuals with developmental disabilities as well as hourly support, family living providers, and other IDT members. There are a variety of responsibilities including but not limited to:

  • Conduct monthly face to face visits with individuals and their providers. At visits, the SC will collect required documents and review status of health and well being of the individuals being served.
  • Conduct annual home study and quarterly home inspections.
  • Oversee that all medical appointments for individuals are scheduled and attended.
  • Ensure health and safety of the individuals through monitoring of support providers.
  • Complete bi-annual reports in a timely manner.
  • Fill out ANE & GER Reports on behalf of individuals. Ensure individuals are free from abuse, neglect and exploitation. Report if any of these are suspected, per DHI regulations.
  • Conduct meet and greets with individuals and provider(s) to see if they are a good match and can work well together.
  • Provide or assist provider in completing Individual Specific Trainings for each individual they work with.
  • Assist provider with signing up for required therapy trainings and state training courses.
  • Complete all state and agency trainings as required, per timelines recommended by DDSD/HCA.
  • Attend ASI supervisory, staff and other designated meetings.
  • Attend Bi-monthly meetings with Supervisor.
  • Distribute all required documents within specified timelines, to appropriate IDT members.
  • Advocate for individuals and support them with efforts at self-advocacy.
  • Monitor and maintain individual master files to be kept at the office. Keep files current. Archive out of date documents per ISP year.
  • Participate in peer review file audits, as well as state and accrediting agency audits.
  • Respond to all phone calls and emails within a 24 hour period.
  • Responsible for keeping lines of communication open for team members.
  • Monthly monitoring of usage of units of service for each individual.
  • Understanding and knowledge of DD waiver standards and services provided by ASI.
  • Complete all other duties as assigned.

Qualifications-

  • GED, High school diploma or higher education
  • Familiarity with MS Office programs, particularly Word, Excel, Outlook
  • Demonstrated experience with multi-tasking
  • Professional and approachable
  • Excellent organizational skills
  • Excellent interpersonal skills
  • Dependability/Reliability
  • Good problem solving skills
  • Good writing skills
  • Knowledge and experience with DD Waiver Standards preferred
  • Must have reliable transportation
  • Able to pass a background check and drug test

****Bilingual highly preferred but not required.****

Apply In Person or Email Resume: (Office hours M-F 10a-3p)

2730 San Pedro Drive NE, Suite H, Albuquerque, NM 87110

(505) 830-9291

Job Type: Full-time

Pay: $35,360.00 - $39,520.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • Are you willing to undergo a New Mexico HCA background check?
  • Are you willing to undergo a drug test?

Education:

  • High school or equivalent (Required)

Experience:

  • Working with Individuals with Developmental Disabilities: 1 year (Preferred)
  • Social Work: 1 year (Preferred)

Language:

  • Spanish (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: In person

Salary : $35,360 - $39,520

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