What are the responsibilities and job description for the Bilingual Patient Care Coordinator position at Active Family Chiropractic & Acupuncture?
Bilingual Patient Care Coordinator
This role is designed for long-term team members who are interested in building a career in healthcare. Due to our extensive training program, this is not a short-term, seasonal, or temporary position. We are seeking candidates who can commit to at least 12 months. Schedule is 32-34 hours per week with a consistent weekly schedule.
Responsibilities:
- Greet patients and check them in and out with a smile while creating an exceptional experience
- Provide outstanding customer service and patient care at every interaction
- Answer phones, schedule and manage patient flow efficiently
- Learn and perform therapies including intersegmental traction, electrical stimulation, cold laser and spinal decompression (training provided)
- Work closely with doctor to instruct and confidently lead patients through stretches and exercises
- Maintain detailed, accurate patient records and insurance information
- Take ownership of keeping the office clean, organized and running smoothly
- Contribute to and protect a positive, accountable team-first culture
- Maintain professionalism in and out of the office
- Be reliable, punctual and consistent—this role depends on you
- Complete a structured 90-day training program and actively apply feedback
Requirements:
- Proficient typing skills
- Experience with Gmail, Google Docs and Microsoft Office
- Must have ability to stand, walk, and be mobile for entire shift.
Interpersonal Skills:
- Excellent communication skills and emotional intelligence
- Coachable with a willingness to learn, grow and accept feedback
- Ability to stay organized and perform in a fast-paced environment
Professional Traits:
- Career minded with interest in growth
- High-capacity individual who takes initiative and ownership
- Reliable, stable and consistent in attendance and performance
- Positive, energetic and enjoys working with people
- Strong attention to detail and ability to multitask
We are a vi-brant, fun, growth minded company that has strong core values. We believe patient care must come first, we believe in physiological safety and integrity. We strive to be better everyday and there is always a better way. We take chances, learn new things and tell each other when we miss the mark. Our mission is to reach 80% of our community with wellness Chiropractic Care and that every patient that comes into our office says, “Chiropractic worked for me.” Your role is vital to help our doctors fulfill that mission by providing the best patient care, a welcoming healing environment, and having a passion for the patient.
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you seeking long-term, full-time employment?
- Are you able to commit to at least 12 months in this role?
Work Location: In person
Salary : $17 - $18