Full-Time Building Attendant: Wood Street Commons Downtown

As Pittsburgh’s largest non-profit developer, ACTION-Housing exists to help people improve their lives by offering quality, affordable housing. We pride ourselves on helping all of our clients to achieve more self-sufficient lives. Since 1957, we’ve assisted a wide array of populations throughout Southwestern Pennsylvania, focusing on those generally underserved by traditional services including senior citizens, veterans, individuals with physical and/or intellectual disabilities, individuals on the autism spectrum, and youths who have aged out of foster care.

To further our mission, we are looking for a -time Building Attendant to support operations at Wood Street Commons. This is located in the Hill District on the bus line.

Position Overview:

Provide front desk coverage, cleaning, and resident support at a supportive housing site for adults at risk of homelessness. The Building Attendant ensures the building remains safe, clean, and welcoming for residents, staff, and visitors.

There are two shifts available:

Monday, Thursday, Friday 3:30pm to midnight plus Saturday and Sunday 7:30am to 4pm

OR

Monday through Friday 11:30pm to 8am

Job Responsibilities:

• Provide front desk coverage, including:
• Monitoring and securing building entrances
• Signing in/out visitors during visiting hours
• Distributing resident mail and answering phones
• Using computer systems to view and save security footage
• Respond to and de-escalate resident issues; complete incident reports
• Assist residents with lockouts and building access cards
• Perform regular cleaning and maintenance rounds:
• Clean restrooms, lobby, community rooms, and hallways
• Sweep, mop, and restock supplies
• Remove trash from floors and place bins outside for pickup
• Receive and stock building deliveries
• Assist in emergencies, including fire alarm evacuations and resetting panels
• Work collaboratively as a team to meet all shift responsibilities
• Willingness to cover open shifts as needed
  
  

Job Requirements:

• Must be compassionate and comfortable working in a human services environment
• Ability to manage issues outside of typical customer service scenarios
• Must be able to walk multiple flights of stairs and lift/move trash containers and packages
• Basic computer skills for logging incidents and managing security footage
• Previous experience in security, janitorial work, or supportive housing preferred
• Ability to work a flexible part-time schedule across multiple shifts in a 24-hour facility
• Flexibility to switch between cleaning, resident support, and front desk responsibilities throughout the shift
  
  
  

ACTION-Housing is an Equal Opportunity Employer

Job Type: Full-time, (24/7 facility)