What are the responsibilities and job description for the Quality Complaint Specialist position at Actalent?
Job Description
As a Quality Complaint Specialist, you will be responsible for ensuring all quality and compliance activities adhere to cGMP, FDA, and ISO standards. You will play a crucial role in approving and releasing batch records and raw materials, as well as reviewing and managing all deviations and investigations. Additionally, you will provide support during regulatory audits within the Quality Management System (QMS).
Responsibilities
- Follow and handle all quality and compliance activities according to cGMP, FDA, and ISO standards.
- Approve and release all batch records and raw materials.
- Review and manage all deviations and investigations.
- Support and assist in handling regulatory audits within the Quality Management System (QMS).
- Proficiency in compliance management and quality assurance.
- Strong skills in batch record review, deviation management, investigation, and root cause analysis.
- Experience with Quality Management Systems (QMS).
- Bachelor's degree in a life science field.
- 3-5 years of experience working in GMP, FDA environments, and Quality Management systems.
The role is based within the QA team and involves working Monday to Friday during normal business hours.
Job Type & Location
This is a Contract position based out of Bedford, MA.
Pay and BenefitsThe pay range for this position is $30.00 - $32.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Bedford,MA.
Application DeadlineThis position is anticipated to close on Apr 17, 2026.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
Actalent is an equal opportunity employer.
About Actalent
Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000 extraordinary employees who connect their passion with purpose every day.
Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.
Salary : $30 - $32