Quality Assurance Associate (QMS)

Job Title: Quality Assurance Associate (QMS)

Job Description

We are seeking a dedicated Quality Assurance Associate specializing in Quality Management Systems (QMS) to join our team.

Responsibilities

• Review and assess product complaints to ensure quality standards are met.
• Conduct thorough incident investigations to identify root causes and implement corrective actions.
• Manage the CAPA (Corrective Action/Preventative Action) program effectively.
• Perform both internal and external audits to maintain compliance with regulatory standards.
• Approve Standard Operating Procedures (SOPs) in accordance with quality guidelines.
• Provide validation assistance when necessary to support the quality assurance processes.
• Handle additional Quality Assurance tasks as designated by the Director.
• Assist with batch review for release when the batch release team requires support.

Additional Skills & Qualifications

• A four-year college degree in a Scientific Discipline.
• Minimum of 2 years of experience in Quality Assurance roles.
• Strong knowledge and experience in Quality Assurance, specifically with CAPAs, investigations, and deviations within QMS.
• Proficient in handling product complaints and conducting SOP reviews.
• Experience in batch record review, CAPA management, and performing audits.

This is a Contract to Hire position based out of Mount Prospect, IL.

The pay range for this position is $33.00 - $36.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Mount Prospect,IL.

This position is anticipated to close on Mar 19, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000 extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.

Salary : $33 - $36